Use General → Social Profiles to record the company’s public social links and handles for signatures and outreach context. This page stores profile details; it does not connect provider accounts, authorize posting, or demonstrate message delivery. Use an account authorized to maintain workspace settings and verify you are editing the correct workspace.

What you’ll see

The Social Profiles page, where you add links to your company's social accounts, then select Save Changes.

Review and update

  1. Open Social Profiles and wait for saved values to load. The instruction is to add networks you use and leave the others blank.
  2. Expand Main Networks for LinkedIn, Facebook, Instagram and X (Twitter). Enter the full profile link or handle in the appropriate field, using the company identity rather than an unrelated personal account.
  3. Review Video, Messaging, and Communities & Publishing as needed. These groups include additional platform fields; a messaging handle here is not the corresponding channel’s sending configuration.
  4. Check each group’s “added” count against the fields you intended to populate. Only one section is expanded at a time, so collapse or switch groups to review the complete set.
  5. Choose Save Changes once the profile details are ready. Wait for Saving… to finish, then reopen the page and compare the stored values.

Confirm and recover

Success is the correct link or handle surviving readback in the intended workspace. The current shared save handler can finish without displaying every failure, so do not rely solely on the button changing back. If values are missing, preserve the intended text and report the failed readback instead of assuming the links were saved. Check actual signature or outreach previews separately before relying on a profile appearing there.

Related: Company settings, Communication, Settings.

Screenshots

The screenshot for this guide is shown above, under “What you’ll see”.