Use Business Profile → Products & Offers to maintain individual products or listings and their supporting context. You need authority to create workspace content and permission to use any uploaded or linked document. This library is separate from the general Company & Product narrative.
What you’ll see
Add and review an item
- In Add Product or Listing, choose Type and complete Label, Name, Price or Range, Location, Source URL, and Context Notes as applicable. A name and a resolved workspace are required for the save request.
- Choose Save Product. On a successful creation, the source selects the new product, clears the entry form and loads its documents. Clear only resets the new-product form; it does not delete library records.
- Select the item under Library before attaching evidence. Check the selected product title in Documents so a file does not become context for the wrong offer.
- Choose Document Type, add Label and Notes, select files, then use Upload. Alternatively, Link Existing opens the library-document picker. These are separate actions from Save Product.
- Review each attachment’s type, size and updated information. Unlink asks for confirmation and removes the association; distinguish unlinking from deleting the underlying library document.
- External API opens an import form with Provider, API URL, Listing Name and Payload JSON. Treat Import as a separate integration operation, not a required manual-entry step.
Confirm and recover
Reopen the library item and check its saved fields and attachments. A cleared form alone is not a complete persistence test. Resolve upload or payload errors before retrying, and inspect the existing item first if creation was uncertain to avoid duplicates. Avoid placing credentials or private access links in source URLs or notes.
Related: Lead record, Settings.
Screenshots
The screenshot for this guide is shown above, under “What you’ll see”.