General → Delete my data is an owner-only permanent deletion workflow. It is not a reset for practicing imports. The page explicitly warns that Preview can use the same live lead data as the production app. Review the account and deletion scope with the account owner before initiating any request; ordinary administrator access is not enough.

What you’ll see

The Delete my data page, where you give a reason and type DELETE MY DATA, then confirm from an emailed link.

Review the process before proceeding

  1. Wait for Checking your account… and the inventory check to finish. Read What will be deleted and Not reached by this delete yet. Separately held services may require an additional support request.
  2. Review Current account data. Refresh current stats updates the inventory; previously calculated figures may be reused for up to four hours.
  3. For an explicitly authorized deletion, enter Why are you deleting this data? and type the displayed confirmation phrase exactly. Email me a confirmation link sends the owner a link; it does not delete data at that step.
  4. While waiting, Cancel this request invalidates the emailed link. If proceeding, the owner opens the link before it expires, reviews the current inventory again and types the displayed phrase a second time.
  5. Delete my data permanently starts the irreversible operation. Not now leaves the confirmation step without starting it. While deletion runs, inspect its status rather than submitting another request.

Confirm and recover

The Deletion receipt records the completed request’s fixed totals. Current account data is separate and can change as new activity arrives. A partly completed deletion lists problems; use Report Bug rather than assuming everything was removed or starting overlapping requests. Deleted data cannot be recovered through this page.

Related: Support, Import.

Screenshots

The screenshot for this guide is shown above, under “What you’ll see”.