[{"data":1,"prerenderedAt":174},["ShallowReactive",2],{"shell":3,"article:h-performance":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"topic":45,"html":49,"toc":50,"shots":73,"related":99,"paths":138,"videos":139,"path":140,"sidebar":173},"h-performance","path","\u002Flearn\u002Fh-performance","chart-column","H — Read performance with the right scope","Learn to ask one reporting question, establish its scope, and separate missing data from a measured result. This path reads the current Sales Command Center…","intermediate","published","browser-observed-read-only","2026-11-04","planned",{"slug":46,"title":47,"href":48},"learn","Learning paths","\u002Flearn","\u003Cfigure class=\"see shot\" data-shot-figure=\"dashboard-overview-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"dashboard-overview-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Sales Command Center dashboard showing No data on every card for the selected quarter and team\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fdashboard-overview-desktop.jpg\" alt=\"Sales Command Center dashboard showing No data on every card for the selected quarter and team\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Sales Command Center before any activity is recorded for the chosen dates, so each card reads No data. \u003Ca href=\"#screenshots\" class=\"more\">See all 2 screenshots\u003C\u002Fa>\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"dashboard-overview-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"dashboard-overview-desktop\" data-view=\"numbered\">Numbered version\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"your-goal\">\u003Ch2 id=\"your-goal\">Your goal\u003C\u002Fh2>\u003Cp>Learn to ask one reporting question, establish its scope, and separate missing data from a measured result. This path reads the current Sales Command Center without changing goals, correcting attribution, or starting experiments.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"box box-prereq\" data-section=\"what-you-need\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>Before you start\u003C\u002Fp>\u003Ch2 id=\"what-you-need\">What you need\u003C\u002Fh2>\u003Cp>Use the Demo Account's existing reporting access. The observed dashboard had no recorded data for the selected scope. No phone number or sender setup is required to inspect reporting controls, and no campaign success should be inferred from a demonstration account.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"read-only-milestones\">\u003Ch2 id=\"read-only-milestones\">Read-only milestones\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>\u003Cstrong>Open the actual overview.\u003C\u002Fstrong> \u003Cstrong>Dashboard\u003C\u002Fstrong> in the header currently opens \u003Cstrong>Sales Command Center\u003C\u002Fstrong>. Identify \u003Cstrong>Team\u003C\u002Fstrong>, \u003Cstrong>Reporting period\u003C\u002Fstrong>, comparison controls, and \u003Cstrong>Filters\u003C\u002Fstrong>. State the selected scope before discussing a figure; the observed scope is not necessarily the learner's current selection.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Read outcome labels.\u003C\u002Fstrong> Locate \u003Cstrong>Qualified Conversations\u003C\u002Fstrong>, \u003Cstrong>Meetings Booked\u003C\u002Fstrong>, \u003Cstrong>Pipeline Created\u003C\u002Fstrong>, \u003Cstrong>Customers Won\u003C\u002Fstrong>, and \u003Cstrong>New MRR\u003C\u002Fstrong>. The controls offer explanations and access to contributing records. Their presence was observed; successful drilldowns and complete underlying records were not verified in this session.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Recognize no-data states.\u003C\u002Fstrong> Inspect \u003Cstrong>Goal pacing\u003C\u002Fstrong>, \u003Cstrong>Meetings by motion\u003C\u002Fstrong>, the \u003Cstrong>Acquisition funnel\u003C\u002Fstrong>, and team-performance areas. The captured no-data state must remain described as missing recorded evidence for that scope, not zero proven activity or poor team performance.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Find supporting records.\u003C\u002Fstrong> Review existing lead \u003Cstrong>Emails\u003C\u002Fstrong>, \u003Cstrong>Calls\u003C\u002Fstrong>, and \u003Cstrong>Activity\u003C\u002Fstrong> to understand where operational evidence lives. These views were opened read-only; they were not linked through a tested dashboard drilldown or populated with new activity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Separate reporting from planning.\u003C\u002Fstrong> Read \u003Ca href=\"\u002Fguides\u002Fsettings-campaign-goals\">Campaign Goals\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings-campaign-experiments\">Experiments\u003C\u002Fa>, and \u003Ca href=\"\u002Fguides\u002Fsettings-attribution\">Attribution\u003C\u002Fa>. Do not publish a goal, start a test, record spend, or apply a source correction to make the dashboard look complete.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"box box-result\" data-section=\"your-useful-outcome-now\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>Result\u003C\u002Fp>\u003Ch2 id=\"your-useful-outcome-now\">Your useful outcome now\u003C\u002Fh2>\u003Cp>You can define a reporting question with a period and team scope, identify the metric that addresses it, and explain what additional records would be needed to support a conclusion. “Not enough recorded evidence for this scope” is a useful result.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion box-later\" data-section=\"later-analysis-exercise--not-performed\">\u003Csummary>\u003Ch2 id=\"later-analysis-exercise--not-performed\">Later analysis exercise — not performed\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">For later\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>When authorized data exists, open the metric's contributing records and reconcile the definition, dates, user scope, and relevant outcomes. Compare equivalent periods and denominators. The acquisition funnel compares recorded stage totals; it should not automatically be read as one identical group progressing through every stage. A higher meeting rate does not by itself prove AI caused improvement, and sent\u002Fdelivered activity does not establish revenue.\u003C\u002Fp>\u003Cp>Legacy \u003Cstrong>Sales Activity\u003C\u002Fstrong> and \u003Cstrong>Outreach Analytics\u003C\u002Fstrong> routes are described in source, but they are not substitutes for the current captured dashboard or evidence of a completed drilldown. Use \u003Ca href=\"\u002Fguides\u002Fdashboard\">Dashboard\u003C\u002Fa> for the current reporting structure.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails class=\"accordion\" data-section=\"if-figures-disagree\">\u003Csummary>\u003Ch2 id=\"if-figures-disagree\">If figures disagree\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">Troubleshooting\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>Compare scopes and definitions before changing data. A loading error, unknown dimension, or no-data state is not a measured zero. User permissions can legitimately produce different views. Treat configuration defaults shown during loading as provisional, and do not report a return or conversion rate without the contributing evidence.\u003C\u002Fp>\u003Cp>Continue with \u003Ca href=\"\u002Flearn\u002Fd-follow-ups\">D — Follow-ups\u003C\u002Fa> or \u003Ca href=\"\u002Flearn\u002Ff-ongoing-outreach\">F — Ongoing outreach\u003C\u002Fa> to plan a later evidence-based next action.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cfigure class=\"shot\" data-shot-figure=\"dashboard-overview-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"dashboard-overview-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Sales Command Center dashboard showing No data on every card for the selected quarter and team\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fdashboard-overview-desktop.jpg\" alt=\"Sales Command Center dashboard showing No data on every card for the selected quarter and team\" width=\"1920\" height=\"873\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Sales Command Center before any activity is recorded for the chosen dates, so each card reads No data.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"dashboard-overview-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"dashboard-overview-desktop\" data-view=\"numbered\">Numbered version\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cfigure class=\"shot\" data-shot-figure=\"outreach-attribution-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"outreach-attribution-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Outreach Analytics on the Attribution tab with Campaign, Group by and Date range filters and result cards all at zero\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Foutreach-attribution-desktop.jpg\" alt=\"Outreach Analytics on the Attribution tab with Campaign, Group by and Date range filters and result cards all at zero\" width=\"1920\" height=\"873\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Attribution tab in Outreach Analytics, with campaign and date filters, before any replies or revenue are recorded.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"outreach-attribution-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003C\u002Fsection>",[51,55,58,61,64,67,70],{"id":52,"text":53,"depth":54},"your-goal","Your goal",2,{"id":56,"text":57,"depth":54},"what-you-need","What you need",{"id":59,"text":60,"depth":54},"read-only-milestones","Read-only milestones",{"id":62,"text":63,"depth":54},"your-useful-outcome-now","Your useful outcome now",{"id":65,"text":66,"depth":54},"later-analysis-exercise--not-performed","Later analysis exercise — not performed",{"id":68,"text":69,"depth":54},"if-figures-disagree","If figures disagree",{"id":71,"text":72,"depth":54},"screenshots","Screenshots",{"dashboard-overview-desktop":74,"outreach-attribution-desktop":94},{"id":75,"src":76,"alt":77,"caption":78,"width":79,"height":80,"annotated":81},"dashboard-overview-desktop","\u002Fmedia\u002Fscreenshots\u002Fdashboard-overview-desktop.jpg","Sales Command Center dashboard showing No data on every card for the selected quarter and team","The Sales Command Center before any activity is recorded for the chosen dates, so each card reads No data.",1920,873,{"src":82,"width":83,"height":80,"title":84,"callouts":85},"\u002Fmedia\u002Fannotated\u002Fdashboard-overview-desktop-annotated.svg",2390,"Read the dashboard",[86,89,91],{"number":87,"text":88},1,"Your team, date range and comparison choices change the results shown below.",{"number":54,"text":90},"No data means nothing was recorded for the selected dates and filters.",{"number":92,"text":93},3,"Goal pacing needs a saved goal and recorded activity for the selected dates.",{"id":95,"src":96,"alt":97,"caption":98,"width":79,"height":80},"outreach-attribution-desktop","\u002Fmedia\u002Fscreenshots\u002Foutreach-attribution-desktop.jpg","Outreach Analytics on the Attribution tab with Campaign, Group by and Date range filters and result cards all at zero","The Attribution tab in Outreach Analytics, with campaign and date filters, before any replies or revenue are recorded.",[100,107,113,119,126,132],{"slug":101,"title":102,"href":103,"icon":104,"description":105,"level":40,"productLocation":106},"settings-campaign-goals","Campaign Goals","\u002Fguides\u002Fsettings-campaign-goals","megaphone","Set measurable campaign targets and distribute them over a working calendar. A goal describes what the team intends to achieve; publishing it does not…","Settings → Marketing → Goals",{"slug":108,"title":109,"href":110,"icon":104,"description":111,"level":40,"productLocation":112},"settings-campaign-experiments","Campaign Experiments","\u002Fguides\u002Fsettings-campaign-experiments","Compare two versions of a message, page, or offer using a stated hypothesis and decision rule. A configured draft is different from a running experiment, and…","Settings → Marketing → Experiments",{"slug":114,"title":115,"href":116,"icon":104,"description":117,"level":40,"productLocation":118},"settings-attribution","Attribution review","\u002Fguides\u002Fsettings-attribution","Review where leads came from and resolve uncertain source assignments using evidence. The goal is a supported attribution record, not a more flattering report.","Settings → Marketing → Attribution",{"slug":120,"title":121,"href":122,"icon":37,"description":123,"level":124,"productLocation":125},"dashboard","Read the Sales Command Center","\u002Fguides\u002Fdashboard","The Dashboard route currently opens Sales Command Center. Use it to inspect recorded performance and the activities behind a metric. It is also available as…","beginner","Dashboard",{"slug":127,"title":128,"href":129,"icon":130,"description":131,"level":124},"d-follow-ups","D — Learn the daily follow-up routine","\u002Flearn\u002Fd-follow-ups","calendar-check","Understand how to turn the next action into a human-owned task with context and a due date. This orientation reads existing screens and leaves every task…",{"slug":133,"title":134,"href":135,"icon":136,"description":137,"level":40},"f-ongoing-outreach","F — Read an outreach sequence before activating it","\u002Flearn\u002Ff-ongoing-outreach","workflow","Understand how a playbook combines steps, timing, entry rules, and enrollment. Read an existing sequence without saving, publishing, reconciling, enrolling, or…",[],[],{"id":34,"slug":34,"title":38,"href":36,"letter":141,"icon":37,"cover":142,"goal":148,"summary":149,"level":40,"lessons":150,"next":170},"H",{"id":75,"src":76,"alt":77,"caption":78,"width":79,"height":80,"annotated":143},{"src":82,"width":83,"height":80,"title":84,"callouts":144},[145,146,147],{"number":87,"text":88},{"number":54,"text":90},{"number":92,"text":93},"Understand performance","Read the dashboard with the right scope and find the records behind it.",[151,152,157,162,167,168,169],{"slug":120,"title":121,"href":122,"icon":37},{"slug":153,"title":154,"href":155,"icon":156},"workflow-lead-emails","Review email status for a lead","\u002Fguides\u002Fworkflow-lead-emails","mail",{"slug":158,"title":159,"href":160,"icon":161},"workflow-lead-calls","Review call history and recordings","\u002Fguides\u002Fworkflow-lead-calls","phone-call",{"slug":163,"title":164,"href":165,"icon":166},"workflow-lead-activity","Read the lead activity timeline","\u002Fguides\u002Fworkflow-lead-activity","users",{"slug":101,"title":102,"href":103,"icon":104},{"slug":108,"title":109,"href":110,"icon":104},{"slug":114,"title":115,"href":116,"icon":104},[171,172],{"slug":127,"title":128,"href":129,"icon":130},{"slug":133,"title":134,"href":135,"icon":136},null,1793910214308]