[{"data":1,"prerenderedAt":167},["ShallowReactive",2],{"shell":3,"article:g-inbound-leads":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"topic":45,"html":49,"toc":50,"shots":73,"related":87,"paths":126,"videos":127,"path":128,"sidebar":166},"g-inbound-leads","path","\u002Flearn\u002Fg-inbound-leads","inbox","G — Find and triage inbound enquiries","Learn where inbound enquiries appear and how to decide their next human action. This path reviews the intake entry points without submitting a public form…","beginner","published","browser-observed-read-only","2026-11-04","planned",{"slug":46,"title":47,"href":48},"learn","Learning paths","\u002Flearn","\u003Cfigure class=\"see shot\" data-shot-figure=\"communication-inbound-empty-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"communication-inbound-empty-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Communication Lists view with the Inbound Leads filter selected and a No enquiries yet message\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fcommunication-inbound-empty-desktop.jpg\" alt=\"Communication Lists view with the Inbound Leads filter selected and a No enquiries yet message\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Inbound Leads filter in Communication before any website or Facebook form enquiries arrive. \u003Ca href=\"#screenshots\" class=\"more\">See all 2 screenshots\u003C\u002Fa>\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"communication-inbound-empty-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"your-goal\">\u003Ch2 id=\"your-goal\">Your goal\u003C\u002Fh2>\u003Cp>Learn where inbound enquiries appear and how to decide their next human action. This path reviews the intake entry points without submitting a public form, syncing integrations, creating a landing page, or sending a reply.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"box box-prereq\" data-section=\"what-you-need\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>Before you start\u003C\u002Fp>\u003Ch2 id=\"what-you-need\">What you need\u003C\u002Fh2>\u003Cp>Use the Demo Account with access to Communication. The observed \u003Cstrong>Inbound Leads\u003C\u002Fstrong> category showed zero enquiries, and \u003Cstrong>Landing Pages\u003C\u002Fstrong> showed no pages. There is no captured new-submission-to-reply success story. A phone number is unnecessary for reading enquiries; replying through a channel requires its own setup.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"read-only-milestones\">\u003Ch2 id=\"read-only-milestones\">Read-only milestones\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>\u003Cstrong>Find the intake category.\u003C\u002Fstrong> Open \u003Cstrong>Communication\u003C\u002Fstrong> in the header and locate \u003Cstrong>Inbound Leads\u003C\u002Fstrong> in the category list. Its presence and zero count were observed. The capture did not exercise a specific inbound enquiry, its form answers, or lead-linking flow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Understand page-based intake.\u003C\u002Fstrong> Open \u003Ca href=\"\u002Fguides\u002Fsettings-landing-pages\">Landing Pages\u003C\u002Fa>. Read the actual \u003Cstrong>No landing pages yet\u003C\u002Fstrong> state and identify \u003Cstrong>New Landing Page\u003C\u002Fstrong> and \u003Cstrong>Connect Domain\u003C\u002Fstrong> without using them. A page editor or published form is not required to learn where setup begins.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Find other intake routes.\u003C\u002Fstrong> Open \u003Cstrong>Import\u003C\u002Fstrong> and inspect \u003Cstrong>Integration\u003C\u002Fstrong> and \u003Cstrong>Lead Sources\u003C\u002Fstrong>. These views were read without syncing, retrying, or submitting data. Do not copy or expose account webhook addresses.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Find later handling tools.\u003C\u002Fstrong> On the existing synthetic lead, inspect \u003Cstrong>Notes\u003C\u002Fstrong>, \u003Cstrong>Tasks\u003C\u002Fstrong>, and \u003Cstrong>Activity\u003C\u002Fstrong>. This demonstrates where a verified linked lead's context and follow-up would live; it does not mean that lead was created by an inbound submission.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Review the relevant settings.\u003C\u002Fstrong> \u003Ca href=\"\u002Fguides\u002Fsettings-inbound-mail\">Inbound Mail\u003C\u002Fa> describes email acceptance and reply routing; \u003Ca href=\"\u002Fguides\u002Fsettings-attribution\">Attribution\u003C\u002Fa> describes source evidence. Leave routing, confirmation, and source-Apply actions unchanged.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"box box-result\" data-section=\"your-useful-outcome-now\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>Result\u003C\u002Fp>\u003Ch2 id=\"your-useful-outcome-now\">Your useful outcome now\u003C\u002Fh2>\u003Cp>You can locate inbound intake, explain which setup is missing, and describe the difference between an enquiry, its original answers, a verified lead link, and a reply. An empty intake category is an honest starting point; do not fill it with a live test merely to complete this lesson.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion box-later\" data-section=\"later-operational-exercise--source-reviewed-not-performed\">\u003Csummary>\u003Ch2 id=\"later-operational-exercise--source-reviewed-not-performed\">Later operational exercise — source-reviewed, not performed\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">For later\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>With an existing authorized training enquiry, open \u003Cstrong>Inbound Leads\u003C\u002Fstrong>, inspect source\u002Fpage\u002Fowner filters, and read its original form answers. The reviewed implementation opens the standard lead panel when exactly one verified lead is linked; otherwise it opens an enquiry panel. Do not guess an association from a similar name. On a verified lead, record context and create a human task only when training writes are allowed. A reply requires separate channel readiness, recipient authorization, and actual delivery checks.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails class=\"accordion\" data-section=\"if-an-expected-enquiry-is-absent\">\u003Csummary>\u003Ch2 id=\"if-an-expected-enquiry-is-absent\">If an expected enquiry is absent\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">Troubleshooting\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>Check workspace, source\u002Fpage filters, test-enquiry visibility, and connection state before asking for resubmission. A saved submission can still await CRM delivery or verification. An integration's healthy status alone does not prove a specific enquiry arrived. Do not create duplicate submissions or send another reply until prior history is understood.\u003C\u002Fp>\u003Cp>Continue with \u003Ca href=\"\u002Flearn\u002Fd-follow-ups\">D — Follow-ups\u003C\u002Fa>, \u003Ca href=\"\u002Flearn\u002Fe-team-workflow\">E — Teams\u003C\u002Fa>, or \u003Ca href=\"\u002Flearn\u002Fb-email-outreach\">B — Email\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cfigure class=\"shot\" data-shot-figure=\"communication-inbound-empty-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"communication-inbound-empty-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Communication Lists view with the Inbound Leads filter selected and a No enquiries yet message\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fcommunication-inbound-empty-desktop.jpg\" alt=\"Communication Lists view with the Inbound Leads filter selected and a No enquiries yet message\" width=\"1920\" height=\"873\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Inbound Leads filter in Communication before any website or Facebook form enquiries arrive.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"communication-inbound-empty-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cfigure class=\"shot\" data-shot-figure=\"import-integration-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"import-integration-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Import Integration tab heading for sending leads in automatically from forms, Zapier, Make or your website\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fimport-integration-desktop.jpg\" alt=\"Import Integration tab heading for sending leads in automatically from forms, Zapier, Make or your website\" width=\"1920\" height=\"350\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Integration tab in Import, for sending leads in automatically from forms, Zapier, Make or your website.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"import-integration-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003C\u002Fsection>",[51,55,58,61,64,67,70],{"id":52,"text":53,"depth":54},"your-goal","Your goal",2,{"id":56,"text":57,"depth":54},"what-you-need","What you need",{"id":59,"text":60,"depth":54},"read-only-milestones","Read-only milestones",{"id":62,"text":63,"depth":54},"your-useful-outcome-now","Your useful outcome now",{"id":65,"text":66,"depth":54},"later-operational-exercise--source-reviewed-not-performed","Later operational exercise — source-reviewed, not performed",{"id":68,"text":69,"depth":54},"if-an-expected-enquiry-is-absent","If an expected enquiry is absent",{"id":71,"text":72,"depth":54},"screenshots","Screenshots",{"communication-inbound-empty-desktop":74,"import-integration-desktop":81},{"id":75,"src":76,"alt":77,"caption":78,"width":79,"height":80},"communication-inbound-empty-desktop","\u002Fmedia\u002Fscreenshots\u002Fcommunication-inbound-empty-desktop.jpg","Communication Lists view with the Inbound Leads filter selected and a No enquiries yet message","The Inbound Leads filter in Communication before any website or Facebook form enquiries arrive.",1920,873,{"id":82,"src":83,"alt":84,"caption":85,"width":79,"height":86},"import-integration-desktop","\u002Fmedia\u002Fscreenshots\u002Fimport-integration-desktop.jpg","Import Integration tab heading for sending leads in automatically from forms, Zapier, Make or your website","The Integration tab in Import, for sending leads in automatically from forms, Zapier, Make or your website.",350,[88,96,103,109,115,121],{"slug":89,"title":90,"href":91,"icon":92,"description":93,"level":94,"productLocation":95},"settings-landing-pages","Landing Pages","\u002Fguides\u002Fsettings-landing-pages","megaphone","Build a page that captures an enquiry and defines its next step. Draft content, a published page, a saved submission, and delivery to a confirmed CRM lead are…","intermediate","Settings → Marketing → Landing Pages",{"slug":97,"title":98,"href":99,"icon":100,"description":101,"level":94,"productLocation":102},"settings-inbound-mail","Inbound Mail","\u002Fguides\u002Fsettings-inbound-mail","mail","Control which new inbound emails are accepted and whether copies are forwarded. The page states that replies to messages you sent are accepted; routing and…","Settings → Email → Inbound Mail",{"slug":104,"title":105,"href":106,"icon":92,"description":107,"level":94,"productLocation":108},"settings-attribution","Attribution review","\u002Fguides\u002Fsettings-attribution","Review where leads came from and resolve uncertain source assignments using evidence. The goal is a supported attribution record, not a more flattering report.","Settings → Marketing → Attribution",{"slug":110,"title":111,"href":112,"icon":113,"description":114,"level":40},"d-follow-ups","D — Learn the daily follow-up routine","\u002Flearn\u002Fd-follow-ups","calendar-check","Understand how to turn the next action into a human-owned task with context and a due date. This orientation reads existing screens and leaves every task…",{"slug":116,"title":117,"href":118,"icon":119,"description":120,"level":94},"e-team-workflow","E — Understand team access and handoffs","\u002Flearn\u002Fe-team-workflow","users","Learn how workspace membership, permissions, task assignment, and shared history support a team handoff. This path reviews the Demo Account without adding…",{"slug":122,"title":123,"href":124,"icon":100,"description":125,"level":40},"b-email-outreach","B — Review an email before sending","\u002Flearn\u002Fb-email-outreach","Learn how to inspect a message's sender, recipient, wording, attachments, and delivery options. This path stops before sending, scheduling, or saving…",[],[],{"id":34,"slug":34,"title":38,"href":36,"letter":129,"icon":37,"cover":130,"goal":131,"summary":132,"level":40,"lessons":133,"next":162},"G",{"id":75,"src":76,"alt":77,"caption":78,"width":79,"height":80},"Handle inbound enquiries","Find where enquiries arrive and where their follow-up lives.",[134,138,139,144,148,152,156,160,161],{"slug":135,"title":136,"href":137,"icon":100},"communication","Review communication and prepare outreach","\u002Fguides\u002Fcommunication",{"slug":89,"title":90,"href":91,"icon":92},{"slug":140,"title":141,"href":142,"icon":143},"workflow-import-integration","Review inbound lead integration setup","\u002Fguides\u002Fworkflow-import-integration","upload",{"slug":145,"title":146,"href":147,"icon":143},"workflow-import-lead-sources","Compare lead sources accurately","\u002Fguides\u002Fworkflow-import-lead-sources",{"slug":149,"title":150,"href":151,"icon":119},"workflow-lead-notes","Read and add lead notes","\u002Fguides\u002Fworkflow-lead-notes",{"slug":153,"title":154,"href":155,"icon":119},"workflow-lead-tasks","Review and update tasks for a lead","\u002Fguides\u002Fworkflow-lead-tasks",{"slug":157,"title":158,"href":159,"icon":119},"workflow-lead-activity","Read the lead activity timeline","\u002Fguides\u002Fworkflow-lead-activity",{"slug":97,"title":98,"href":99,"icon":100},{"slug":104,"title":105,"href":106,"icon":92},[163,164,165],{"slug":110,"title":111,"href":112,"icon":113},{"slug":116,"title":117,"href":118,"icon":119},{"slug":122,"title":123,"href":124,"icon":100},null,1793910214302]