[{"data":1,"prerenderedAt":519},["ShallowReactive",2],{"shell":3,"article:settings-calling-countries":33,"path:c-calling-and-texting":457},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":68,"related":76,"paths":89,"videos":95,"sidebar":96},"settings-calling-countries","guide","\u002Fguides\u002Fsettings-calling-countries","phone-call","Calling Countries","Choose the countries the workspace may call. This is a destination permission and cost control; preferred destinations on a number only influence caller-ID…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Phone → Calling Countries","Phone",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Choose the countries the workspace may call. This is a destination permission and cost control; preferred destinations on a number only influence caller-ID selection.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-phone-numbers-outbound-destinations-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-phone-numbers-outbound-destinations-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Calling Countries page in Phone settings, with a notice that calling and number management are switched off.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-phone-numbers-outbound-destinations-desktop.jpg\" alt=\"Calling Countries page in Phone settings, with a notice that calling and number management are switched off.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Calling Countries page. Here a notice says calling is switched off, so the country list does not appear.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-phone-numbers-outbound-destinations-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"box box-prereq\" data-section=\"before-you-start\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>\u003C\u002Fp>\u003Ch2 id=\"before-you-start\">Before you start\u003C\u002Fh2>\u003Cp>Only workspace administrators can change outbound destinations. Review the intended countries and current account credit before enabling international calling. The screen explains that international calls use prepaid call credit rather than included plan minutes. This guide does not quote rates or authorize a credit purchase.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"review-and-edit\">\u003Ch2 id=\"review-and-edit\">Review and edit\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Phone → Calling Countries\u003C\u002Fstrong> and inspect \u003Cstrong>International calling\u003C\u002Fstrong>. When it is off, the interface says only home countries can be called, even if other destinations are individually enabled.\u003C\u002Fli>\n\u003Cli>Review the countries, status chips, and any \u003Cstrong>High cost\u003C\u002Fstrong> or \u003Cstrong>Higher rate\u003C\u002Fstrong> indicators. Read current displayed rates in the actual account; do not rely on an old screenshot or a guide for pricing.\u003C\u002Fli>\n\u003Cli>For a deliberately approved destination change, use the country's enable control and read the confirmation. The flow can turn on international calling so that the enabled destination works immediately.\u003C\u002Fli>\n\u003Cli>Add a \u003Cstrong>Note\u003C\u002Fstrong> when helpful; it is kept in the audit log. Confirm only after reviewing the destination and cost implications. Cancel leaves the proposed enablement unconfirmed.\u003C\u002Fli>\n\u003Cli>Reopen the page to check the account-level switch and the destination's status together. A destination enabled below an off global switch does not establish international availability.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result-and-recover\">\u003Ch2 id=\"check-the-result-and-recover\">Check the result and recover\u003C\u002Fh2>\u003Cp>Success here is the intended saved permission. It does not prove that a number is eligible, a representative has access, or a carrier delivered a call. The Demo Account has no active number, and no calls or credit purchases were made.\u003C\u002Fp>\u003Cp>If a destination still cannot be called, inspect home-country status, international permission, credit readiness, and the reported error. Do not repeatedly enable more countries as a workaround. If a purchase is separately approved, verify that its final summary matches your workspace billing owner's approved charge and terms.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion\" data-section=\"related-guides\">\u003Csummary>\u003Ch2 id=\"related-guides\">Related guides\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">More guides\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>\u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings overview\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62,65],{"id":53,"text":54,"depth":55},"before-you-start","Before you start",2,{"id":57,"text":58,"depth":55},"review-and-edit","Review and edit",{"id":60,"text":61,"depth":55},"check-the-result-and-recover","Check the result and recover",{"id":63,"text":64,"depth":55},"related-guides","Related guides",{"id":66,"text":67,"depth":55},"screenshots","Screenshots",{"settings-phone-numbers-outbound-destinations-desktop":69},{"id":70,"src":71,"alt":72,"caption":73,"width":74,"height":75},"settings-phone-numbers-outbound-destinations-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-phone-numbers-outbound-destinations-desktop.jpg","Calling Countries page in Phone settings, with a notice that calling and number management are switched off.","The Calling Countries page. Here a notice says calling is switched off, so the country list does not appear.",1920,873,[77,84],{"slug":78,"title":79,"href":80,"icon":81,"description":82,"level":40,"productLocation":83},"communication","Review communication and prepare outreach","\u002Fguides\u002Fcommunication","mail","Communication groups the records your team works with and the conversations that result. Start with review, then choose a specific authorized action. Sending…","Communication",{"slug":31,"title":85,"href":86,"icon":31,"description":87,"level":40,"productLocation":88},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. 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