[{"data":1,"prerenderedAt":124},["ShallowReactive",2],{"shell":3,"article:voice-studio":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"productLocation":46,"topic":47,"html":50,"toc":51,"shots":62,"related":70,"topicNext":107,"paths":108,"videos":109,"sidebar":110},"reference-voice-studio","voice-studio","guide","\u002Fguides\u002Fvoice-studio","mail","Understand personal voicemail and voice tools","Voice Studio manages personal voicemail messages, greetings and AI voice assets within your workspace account. It is also available from Speed Dial’s Contact…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Templates → Voice Studio",{"slug":27,"title":48,"href":49},"Calling and texting","\u002Ftopics\u002Fcalling","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>\u003Cstrong>Voice Studio\u003C\u002Fstrong> manages personal voicemail messages, greetings and AI voice assets within your workspace account. It is also available from Speed Dial’s Contact Info gear. These personal assets are distinct from the company AI caller configured by an administrator in AI Calls.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"voice-studio-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"voice-studio-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Voice Studio page in Templates, with Record your message and Upload audio buttons, and Voicemail drops set to Off.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fvoice-studio-desktop.jpg\" alt=\"Voice Studio page in Templates, with Record your message and Upload audio buttons, and Voicemail drops set to Off.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Voice Studio page, where you select Record your message or Upload audio to make a voicemail message. No messages exist yet.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"voice-studio-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"review-your-voice-setup\">\u003Ch2 id=\"review-your-voice-setup\">Review your voice setup\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Wait for Voice Studio to load. If it reports stale information or a load error, use \u003Cstrong>Try again\u003C\u002Fstrong> before relying on saved messages or settings.\u003C\u002Fli>\n\u003Cli>Review \u003Cstrong>My messages\u003C\u002Fstrong>. \u003Cstrong>Record it yourself\u003C\u002Fstrong> uses your own recorded message; \u003Cstrong>Type it for your AI voice\u003C\u002Fstrong> requires My AI voice setup and uses workspace AI credits. Do not create or record content without authorization.\u003C\u002Fli>\n\u003Cli>Review \u003Cstrong>Name greetings\u003C\u002Fstrong> and any generated name versions. A name-specific recording without a general version can prevent a batch containing other names from starting.\u003C\u002Fli>\n\u003Cli>Under \u003Cstrong>Leave my message on voicemail\u003C\u002Fstrong>, choose \u003Cstrong>Message to leave\u003C\u002Fstrong> and review the intended drop setting. \u003Cstrong>Save\u003C\u002Fstrong> stores this choice; it does not itself place a call.\u003C\u002Fli>\n\u003Cli>Read the behavior for uncertain answers: if the system cannot distinguish a person from a machine, the page says nothing is played. AI name versions may be prepared before a batch starts and can consume credits.\u003C\u002Fli>\n\u003Cli>Inspect usage, held credits, refunds and uncertain-result states. A pending refund is not the same as an available credit balance.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>After an authorized configuration change, reopen the setting and verify the selected asset. Listening, recording, generating, saving and sending a voicemail are separate operations. A saved message does not prove voicemail delivery. If generation is uncertain, inspect its existing status rather than requesting a duplicate. Normal calling minutes still apply to leaving voicemail during a call.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59],{"id":53,"text":54,"depth":55},"review-your-voice-setup","Review your voice setup",2,{"id":57,"text":58,"depth":55},"confirm-and-recover","Confirm and recover",{"id":60,"text":61,"depth":55},"screenshots","Screenshots",{"voice-studio-desktop":63},{"id":64,"src":65,"alt":66,"caption":67,"width":68,"height":69},"voice-studio-desktop","\u002Fmedia\u002Fscreenshots\u002Fvoice-studio-desktop.jpg","Voice Studio page in Templates, with Record your message and Upload audio buttons, and Voicemail drops set to Off.","The Voice Studio page, where you select Record your message or Upload audio to make a voicemail message. No messages exist yet.",1920,873,[71,77,82,89,95,101],{"slug":72,"title":73,"href":74,"icon":38,"description":75,"level":41,"productLocation":76},"communication","Review communication and prepare outreach","\u002Fguides\u002Fcommunication","Communication groups the records your team works with and the conversations that result. Start with review, then choose a specific authorized action. Sending…","Communication",{"slug":31,"title":78,"href":79,"icon":31,"description":80,"level":41,"productLocation":81},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. Access and enabled capabilities can affect…","Profile menu → Settings",{"slug":83,"title":84,"href":85,"icon":86,"description":87,"level":41,"productLocation":88},"calling-credits","Read calling-credit balances and activity","\u002Fguides\u002Fcalling-credits","phone-call","Calling Credits shows the workspace’s calling balance, credit state and recent ledger activity. You need authorized billing access. The page distinguishes…","Settings → Billing → Calling Credits",{"slug":90,"title":91,"href":92,"icon":86,"description":93,"level":94},"telecom-cost-review","Interpret telecom cost evidence","\u002Fguides\u002Ftelecom-cost-review","Telecom Cost Review is an advanced reconciliation view for authorized billing operators. It combines tenant and unallocated provider-project evidence. Access…","advanced",{"slug":96,"title":97,"href":98,"icon":86,"description":99,"level":94,"productLocation":100},"workflow-speed-dial","Review the Speed Dial queue before calling","\u002Fguides\u002Fworkflow-speed-dial","Speed Dial combines a working lead queue, contact information, and calling controls. You need access to Speed Dial; actual calling additionally requires…","Speed Dial",{"slug":102,"title":103,"href":104,"icon":86,"description":105,"level":94,"productLocation":106},"call-recommendations","Choose who appears in recommended calls","\u002Fguides\u002Fcall-recommendations","Call Recommendations controls the recommended list used by Speed Dial and the morning email. Account rules and a person’s filters have separate save actions…","Settings → Phone → Call Recommendations",{"slug":83,"title":84,"href":85},[],[],{"title":48,"href":49,"groups":111},[112],{"title":113,"items":114},null,[115,116,117,121,122,123],{"label":97,"href":98,"slug":96},{"label":103,"href":104,"slug":102},{"label":118,"href":119,"slug":120},"Choose pipeline columns for Caller View","\u002Fguides\u002Fcaller-view","caller-view",{"label":39,"href":37,"slug":35},{"label":84,"href":85,"slug":83},{"label":91,"href":92,"slug":90},1793910213908]