[{"data":1,"prerenderedAt":131},["ShallowReactive",2],{"shell":3,"article:usage":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"topic":46,"html":49,"toc":50,"shots":61,"related":69,"paths":107,"videos":108,"sidebar":109},"reference-usage","usage","guide","\u002Fguides\u002Fusage","chart-column","Read usage and quota status","Usage & Quotas summarizes the resources consumed by the current account and the limits supplied by its billing service. Use it to understand an approaching…","beginner","published","browser-observed-read-only","2026-11-04","planned",{"slug":29,"title":47,"href":48},"Dashboard and reporting","\u002Ftopics\u002Fperformance","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>\u003Cstrong>Usage & Quotas\u003C\u002Fstrong> summarizes the resources consumed by the current account and the limits supplied by its billing service. Use it to understand an approaching limit before deciding whether the workspace needs a different plan. This screen is informational; \u003Cstrong>Refresh\u003C\u002Fstrong> does not buy capacity or change subscription terms.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"usage-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"usage-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Usage & Quotas page in Settings, showing No active plan and no usage metrics, with Refresh and Change plan buttons.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fusage-desktop.jpg\" alt=\"Usage & Quotas page in Settings, showing No active plan and no usage metrics, with Refresh and Change plan buttons.\" width=\"1800\" height=\"897\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Usage & Quotas page, where you see how your plan is used. Here there is no active plan or usage yet.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"usage-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"read-the-account-summary\">\u003Ch2 id=\"read-the-account-summary\">Read the account summary\u003C\u002Fh2>\u003Cp>Sign in to the intended workspace. The page requires a resolved tenant identity; without one it displays \u003Cstrong>Sign in to see your usage\u003C\u002Fstrong>. Wait for the billing summary rather than interpreting an initial blank card as a zero balance.\u003C\u002Fp>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Usage & Quotas\u003C\u002Fstrong> and read \u003Cstrong>Current plan\u003C\u002Fstrong>. Check the displayed billing interval and period end where available.\u003C\u002Fli>\n\u003Cli>If the card says \u003Cstrong>No active subscription on file\u003C\u002Fstrong>, confirm the workspace and billing configuration before interpreting entitlement limits.\u003C\u002Fli>\n\u003Cli>Review each metric’s consumed quantity, quota and period. Status badges include \u003Cstrong>On track\u003C\u002Fstrong>, \u003Cstrong>Approaching limit\u003C\u002Fstrong>, \u003Cstrong>Over limit\u003C\u002Fstrong>, \u003Cstrong>Unlimited\u003C\u002Fstrong>, and \u003Cstrong>No subscription\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Compare quantities as well as the progress bar. A capped bar cannot show how far usage exceeds a limit, and an unlimited metric does not have an ordinary finite percentage.\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>Refresh\u003C\u002Fstrong> to request a newer summary. Read the update time and any service notice before relying on the result.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>Change plan\u003C\u002Fstrong> only to enter the separate plan-review journey. Any purchase or subscription change requires its own deliberate review of price, billing term and authorization.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>A successful review means the correct workspace, plan, period and current summary are visible. A service error is not evidence that usage has reset. Retry loading after resolving access or availability, and compare the refreshed time before escalating a discrepancy. The screen alone does not prove a payment settled or that every provider has reported its latest consumption.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fcalling-credits\">Calling credits\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[51,55,58],{"id":52,"text":53,"depth":54},"read-the-account-summary","Read the account summary",2,{"id":56,"text":57,"depth":54},"confirm-and-recover","Confirm and recover",{"id":59,"text":60,"depth":54},"screenshots","Screenshots",{"usage-desktop":62},{"id":63,"src":64,"alt":65,"caption":66,"width":67,"height":68},"usage-desktop","\u002Fmedia\u002Fscreenshots\u002Fusage-desktop.jpg","Usage & Quotas page in Settings, showing No active plan and no usage metrics, with Refresh and Change plan buttons.","The Usage & Quotas page, where you see how your plan is used. Here there is no active plan or usage yet.",1800,897,[70,78,83,89,95,100],{"slug":71,"title":72,"href":73,"icon":74,"description":75,"level":76,"productLocation":77},"calling-credits","Read calling-credit balances and activity","\u002Fguides\u002Fcalling-credits","phone-call","Calling Credits shows the workspace’s calling balance, credit state and recent ledger activity. You need authorized billing access. The page distinguishes…","intermediate","Settings → Billing → Calling Credits",{"slug":31,"title":79,"href":80,"icon":31,"description":81,"level":76,"productLocation":82},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. Access and enabled capabilities can affect…","Profile menu → Settings",{"slug":84,"title":85,"href":86,"icon":38,"description":87,"level":41,"productLocation":88},"dashboard","Read the Sales Command Center","\u002Fguides\u002Fdashboard","The Dashboard route currently opens Sales Command Center. Use it to inspect recorded performance and the activities behind a metric. It is also available as…","Dashboard",{"slug":90,"title":91,"href":92,"icon":38,"description":93,"level":76,"productLocation":94},"sales-command-subviews","Navigate sales performance subviews","\u002Fguides\u002Fsales-command-subviews","Sales Command Center uses a shared reporting shell for team, representative, AI, revenue and selling-motion views. The same component also powers Dashboard…","Dashboard → Sales Command Center",{"slug":96,"title":97,"href":98,"icon":38,"description":99,"level":41},"sales-activity","Read outbound sales activity","\u002Fguides\u002Fsales-activity","Sales Activity summarizes outbound call metrics and conversion tracking. You need access to the relevant workspace reporting scope. Use it to examine recorded…",{"slug":101,"title":102,"href":103,"icon":38,"description":104,"level":105,"productLocation":106},"sales-goals","Create a goal period and preserve revisions","\u002Fguides\u002Fsales-goals","Goals & Plans manages a goal period, targets and revision history inside Sales Command Center. Viewing requires reporting access; goal changes require…","advanced","Dashboard → Sales Command Center → Goals & Plans",[],[],{"title":47,"href":48,"groups":110},[111],{"title":112,"items":113},null,[114,115,116,117,118,122,126,130],{"label":85,"href":86,"slug":84},{"label":91,"href":92,"slug":90},{"label":97,"href":98,"slug":96},{"label":102,"href":103,"slug":101},{"label":119,"href":120,"slug":121},"Compare attributed outreach results","\u002Fguides\u002Foutreach-analytics","outreach-analytics",{"label":123,"href":124,"slug":125},"Inspect recorded activity and background jobs","\u002Fguides\u002Factivity-monitor","activity-monitor",{"label":127,"href":128,"slug":129},"Explore a local profit projection","\u002Fguides\u002Fprofit-calculator","profit-calculator",{"label":39,"href":37,"slug":35},1793910213902]