[{"data":1,"prerenderedAt":448},["ShallowReactive",2],{"shell":3,"article:settings-voice-assistant-personality":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":65,"related":73,"paths":94,"videos":95,"sidebar":96},"settings-voice-assistant-personality","guide","\u002Fguides\u002Fsettings-voice-assistant-personality","sparkles","Voice & delivery","Voice & delivery controls the in-app assistant's name, voice selection, delivery style, and waiting-line behavior. You need access to AI Assistant settings and…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → AI Assistant → Voice & delivery","AI Assistant",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Voice & delivery controls the in-app assistant's name, voice selection, delivery style, and waiting-line behavior. You need access to AI Assistant settings and successfully loaded settings before applying changes. This page is separate from the phone-call configuration in AI Calls.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-voice-assistant-personality-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-voice-assistant-personality-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Voice & delivery page in AI Assistant, with an Assistant name box and a list of voices, each with a Play button.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-voice-assistant-personality-desktop.jpg\" alt=\"Voice & delivery page in AI Assistant, with an Assistant name box and a list of voices, each with a Play button.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Voice & delivery page, where you name your assistant, select Play to hear a voice, and choose the one you want.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-voice-assistant-personality-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"review-the-saved-choice\">\u003Ch2 id=\"review-the-saved-choice\">Review the saved choice\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → AI Assistant → Voice & delivery\u003C\u002Fstrong>. The page heading reads \u003Cstrong>Voice & Delivery\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Read the assistant name, \u003Cstrong>Saved choice\u003C\u002Fstrong> badge, and \u003Cstrong>When it applies\u003C\u002Fstrong> status.\u003C\u002Fli>\n\u003Cli>Inspect \u003Cstrong>Natural\u003C\u002Fstrong>, \u003Cstrong>Warm\u003C\u002Fstrong>, and \u003Cstrong>Expressive\u003C\u002Fstrong> delivery styles without selecting a new one during a review-only session.\u003C\u002Fli>\n\u003Cli>Check whether an active conversation uses a different voice from the saved choice for future conversations.\u003C\u002Fli>\n\u003C\u002Fol>\u003Cp>Voice previews play only when Play is pressed. A preview speaks the \u003Cstrong>Preview line\u003C\u002Fstrong>; it does not start a conversation or open records. It still requests audio and was not executed for this guide. \u003Cstrong>Stop preview\u003C\u002Fstrong> stops playback. Suitability ratings are user ratings, not independent guarantees of voice quality.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"understand-the-save-boundaries\">\u003Ch2 id=\"understand-the-save-boundaries\">Understand the save boundaries\u003C\u002Fh2>\u003Cp>\u003Cstrong>Save name\u003C\u002Fstrong> saves only the assistant name. \u003Cstrong>Apply to next conversation\u003C\u002Fstrong> saves the pending voice changes, including an accompanying name draft. A current conversation keeps its voice until it ends. Leaving the page drops an unapplied voice draft.\u003C\u002Fp>\u003Cp>Waiting-line presets and weights are different: they save as soon as they change. Editing a slider switches the weighting to Custom. Do not experiment with these controls in a review-only session.\u003C\u002Fp>\u003Cp>The advanced Conversation engine selection is separate from the voice and delivery style. A provider marked unavailable cannot be enabled simply by selecting a voice elsewhere.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result\">\u003Ch2 id=\"check-the-result\">Check the result\u003C\u002Fh2>\u003Cp>Read the explicit saved\u002Funsaved state after an authorized change, then reload and inspect it again. If saved settings could not load, changes cannot be applied yet. A save error means future conversations may still use the previous choice.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fsettings-voice-assistant-call-routing\">AI Calls\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings-voice-assistant-scripts\">Voice Scripts\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings-voice-assistant-task-execution\">Task Autonomy\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003Cp>This capture shows the earlier page heading, \u003Cstrong>AI Assistant — Voice\u003C\u002Fstrong>. The heading now reads \u003Cstrong>Voice & Delivery\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62],{"id":53,"text":54,"depth":55},"review-the-saved-choice","Review the saved choice",2,{"id":57,"text":58,"depth":55},"understand-the-save-boundaries","Understand the save boundaries",{"id":60,"text":61,"depth":55},"check-the-result","Check the result",{"id":63,"text":64,"depth":55},"screenshots","Screenshots",{"settings-voice-assistant-personality-desktop":66},{"id":67,"src":68,"alt":69,"caption":70,"width":71,"height":72},"settings-voice-assistant-personality-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-voice-assistant-personality-desktop.jpg","Voice & delivery page in AI Assistant, with an Assistant name box and a list of voices, each with a Play button.","The Voice & delivery page, where you name your assistant, select Play to hear a voice, and choose the one you want.",1920,873,[74,82,88],{"slug":75,"title":76,"href":77,"icon":78,"description":79,"level":80,"productLocation":81},"settings-voice-assistant-call-routing","AI Calls","\u002Fguides\u002Fsettings-voice-assistant-call-routing","phone-call","AI Calls controls who answers phone calls, the live instructions for certain AI calls, voice settings, and booking or transfer abilities. 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