[{"data":1,"prerenderedAt":455},["ShallowReactive",2],{"shell":3,"article:settings-social-templates":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":71,"related":79,"paths":92,"videos":93,"sidebar":94},"settings-social-templates","guide","\u002Fguides\u002Fsettings-social-templates","layout-template","Social Media Templates","Keep reusable messages for social channels organized by platform and purpose. This is a content library, not a scheduler or proof that an account can publish…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Templates → Social Media Templates","Templates",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Keep reusable messages for social channels organized by platform and purpose. This is a content library, not a scheduler or proof that an account can publish successfully.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-communication-social-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-communication-social-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Social Media Templates page in Templates, with filters, Fill with AI, New Template and an empty template list.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-communication-social-desktop.jpg\" alt=\"Social Media Templates page in Templates, with filters, Fill with AI, New Template and an empty template list.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Social Media Templates page, where you select New Template or Fill with AI. No Social templates exist yet.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-communication-social-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"box box-prereq\" data-section=\"before-you-start\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>\u003C\u002Fp>\u003Ch2 id=\"before-you-start\">Before you start\u003C\u002Fh2>\u003Cp>You need template-editing access and a clear intended platform. Actual posting or messaging requires the appropriate connected account, destination, and authorization. A Facebook message, an Instagram message, and a general social note may need different wording even when they serve the same business goal.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"review-and-edit\">\u003Ch2 id=\"review-and-edit\">Review and edit\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Templates → Social Media Templates\u003C\u002Fstrong> and select an existing template to inspect its current usage.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>New Template\u003C\u002Fstrong> for a new purpose. Review \u003Cstrong>Start From\u003C\u002Fstrong> when copying an existing item, then supply a clear \u003Cstrong>Template Name\u003C\u002Fstrong> and \u003Cstrong>Description\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Check \u003Cstrong>Type\u003C\u002Fstrong>, \u003Cstrong>Platform\u003C\u002Fstrong>, and \u003Cstrong>Module\u003C\u002Fstrong>. Platform is especially important here: a useful message on one channel should not silently become the default on another.\u003C\u002Fli>\n\u003Cli>Write or revise \u003Cstrong>Content\u003C\u002Fstrong>. Review any placeholders in the wording and keep business claims grounded in known information. In \u003Cstrong>AI Instructions\u003C\u002Fstrong>, describe how the message may be personalized without permitting unsupported promises.\u003C\u002Fli>\n\u003Cli>Select \u003Cstrong>Create Template\u003C\u002Fstrong> or \u003Cstrong>Save Changes\u003C\u002Fstrong>, as appropriate. Reopen the saved item and verify both the wording and platform assignment.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result\">\u003Ch2 id=\"check-the-result\">Check the result\u003C\u002Fh2>\u003Cp>The safe first result is a saved, correctly categorized message. A later authorized communication should still be reviewed for the actual account, recipient or audience, and final personalized text. Saving this template does not establish external publication, moderation approval, or delivery.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion\" data-section=\"if-something-goes-wrong\">\u003Csummary>\u003Ch2 id=\"if-something-goes-wrong\">If something goes wrong\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">Troubleshooting\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>If a template is unavailable where expected, inspect its Platform and Module before duplicating it. If copied content mentions the wrong channel, revise both the body and its usage settings. A connection problem belongs in the relevant Apps setup, not in repeated template saves. Check the existing item after an unclear result to avoid creating several nearly identical templates.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails class=\"accordion\" data-section=\"related-guides\">\u003Csummary>\u003Ch2 id=\"related-guides\">Related guides\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">More guides\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>\u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings overview\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62,65,68],{"id":53,"text":54,"depth":55},"before-you-start","Before you start",2,{"id":57,"text":58,"depth":55},"review-and-edit","Review and edit",{"id":60,"text":61,"depth":55},"check-the-result","Check the result",{"id":63,"text":64,"depth":55},"if-something-goes-wrong","If something goes wrong",{"id":66,"text":67,"depth":55},"related-guides","Related guides",{"id":69,"text":70,"depth":55},"screenshots","Screenshots",{"settings-communication-social-desktop":72},{"id":73,"src":74,"alt":75,"caption":76,"width":77,"height":78},"settings-communication-social-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-communication-social-desktop.jpg","Social Media Templates page in Templates, with filters, Fill with AI, New Template and an empty template list.","The Social Media Templates page, where you select New Template or Fill with AI. No Social templates exist yet.",1920,873,[80,87],{"slug":81,"title":82,"href":83,"icon":84,"description":85,"level":40,"productLocation":86},"communication","Review communication and prepare outreach","\u002Fguides\u002Fcommunication","mail","Communication groups the records your team works with and the conversations that result. Start with review, then choose a specific authorized action. Sending…","Communication",{"slug":31,"title":88,"href":89,"icon":31,"description":90,"level":40,"productLocation":91},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. 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