[{"data":1,"prerenderedAt":457},["ShallowReactive",2],{"shell":3,"article:settings-my-numbers":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":68,"related":76,"paths":89,"videos":95,"sidebar":96},"settings-my-numbers","guide","\u002Fguides\u002Fsettings-my-numbers","phone-call","My Numbers","Review the business numbers used for calling and texting, their labels, routing, and lifecycle. Owning a number does not by itself establish SMS registration…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Phone → My Numbers","Phone",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Review the business numbers used for calling and texting, their labels, routing, and lifecycle. Owning a number does not by itself establish SMS registration or a working call connection.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-phone-numbers-manage-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-phone-numbers-manage-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: My Numbers page in Phone settings, showing No phone numbers yet with Buy Number and Buy a Number buttons.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-phone-numbers-manage-desktop.jpg\" alt=\"My Numbers page in Phone settings, showing No phone numbers yet with Buy Number and Buy a Number buttons.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The My Numbers page, where you select Buy Number to get your first number. No phone numbers are active yet.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-phone-numbers-manage-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"box box-prereq\" data-section=\"before-you-start\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>\u003C\u002Fp>\u003Ch2 id=\"before-you-start\">Before you start\u003C\u002Fh2>\u003Cp>You need the appropriate phone-management permissions. Archiving, restoring, and releasing numbers are owner\u002Fadministrator actions. The Demo Account has no active number, so an empty list is an unconfigured state, not evidence of working telephony.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"review-and-edit\">\u003Ch2 id=\"review-and-edit\">Review and edit\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Phone → My Numbers\u003C\u002Fstrong>. Use \u003Cstrong>Show numbers\u003C\u002Fstrong> to distinguish active, archived, and released records before concluding a number is missing.\u003C\u002Fli>\n\u003Cli>On an existing number, inspect \u003Cstrong>Label\u003C\u002Fstrong>, \u003Cstrong>Purpose\u003C\u002Fstrong>, \u003Cstrong>Inbound Routing\u003C\u002Fstrong>, and \u003Cstrong>Status\u003C\u002Fstrong>. A label edit uses its own \u003Cstrong>Save\u003C\u002Fstrong> action.\u003C\u002Fli>\n\u003Cli>Review \u003Cstrong>Preferred destinations\u003C\u002Fstrong> as caller-ID selection guidance. It does not authorize international calls; \u003Cstrong>Calling Countries\u003C\u002Fstrong> controls that permission separately.\u003C\u002Fli>\n\u003Cli>Open \u003Cstrong>Inbound Routing\u003C\u002Fstrong> to inspect \u003Cstrong>Route calls to\u003C\u002Fstrong>, user\u002Fgroup selection, and \u003Cstrong>Ring timeout\u003C\u002Fstrong>. Review the complete destination before saving. AI receptionist routing requires its own readiness and may introduce AI usage costs.\u003C\u002Fli>\n\u003Cli>Treat \u003Cstrong>Set Default\u003C\u002Fstrong>, AI switches, and lifecycle actions as real configuration changes. \u003Cstrong>Archive\u003C\u002Fstrong> blocks outbound calls while monthly number charges continue. \u003Cstrong>Restore\u003C\u002Fstrong> makes the number active but leaves outbound use off until enabled in Calling Rotation. \u003Cstrong>Release\u003C\u002Fstrong> permanently returns it to the carrier.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result-and-recover\">\u003Ch2 id=\"check-the-result-and-recover\">Check the result and recover\u003C\u002Fh2>\u003Cp>For an authorized change, reopen the number and check the exact setting; a save does not prove caller-ID display, audio, or SMS delivery. If lifecycle information is unavailable, resolve that error rather than guessing whether release is safe.\u003C\u002Fp>\u003Cp>Buying a number is a separate purchase. Verify the final charge, recurrence and commitment with your workspace billing owner before purchase. No purchase or number change was made for these guides. Do not buy another number merely to work around an unresolved setup problem.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion\" data-section=\"related-guides\">\u003Csummary>\u003Ch2 id=\"related-guides\">Related guides\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">More guides\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>\u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings overview\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62,65],{"id":53,"text":54,"depth":55},"before-you-start","Before you start",2,{"id":57,"text":58,"depth":55},"review-and-edit","Review and edit",{"id":60,"text":61,"depth":55},"check-the-result-and-recover","Check the result and recover",{"id":63,"text":64,"depth":55},"related-guides","Related guides",{"id":66,"text":67,"depth":55},"screenshots","Screenshots",{"settings-phone-numbers-manage-desktop":69},{"id":70,"src":71,"alt":72,"caption":73,"width":74,"height":75},"settings-phone-numbers-manage-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-phone-numbers-manage-desktop.jpg","My Numbers page in Phone settings, showing No phone numbers yet with Buy Number and Buy a Number buttons.","The My Numbers page, where you select Buy Number to get your first number. 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