[{"data":1,"prerenderedAt":459},["ShallowReactive",2],{"shell":3,"article:settings-mailboxes":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":68,"related":76,"paths":90,"videos":96,"sidebar":97},"settings-mailboxes","guide","\u002Fguides\u002Fsettings-mailboxes","mail","Mailboxes","Manage the sending inboxes, their pace, setup status, and reply routing. A mailbox listed in LeadScore is not automatically ready to send or receive replies.","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Email → Mailboxes","Email",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Manage the sending inboxes, their pace, setup status, and reply routing. A mailbox listed in LeadScore is not automatically ready to send or receive replies.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-email-domain-mailboxes-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-email-domain-mailboxes-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Mailboxes page in Email settings, with three steps to set up sending inboxes and an Add Mailboxes button.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-email-domain-mailboxes-desktop.jpg\" alt=\"Mailboxes page in Email settings, with three steps to set up sending inboxes and an Add Mailboxes button.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Mailboxes page, which walks you through setting up sending inboxes. Select Add Mailboxes to create inboxes on your domain.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-email-domain-mailboxes-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"box box-prereq\" data-section=\"before-you-start\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>\u003C\u002Fp>\u003Ch2 id=\"before-you-start\">Before you start\u003C\u002Fh2>\u003Cp>You need mailbox-management access and an owned sending domain. The creation panel distinguishes outreach domains from the main company domain. The Demo Account has no mailbox pool; that is an unconfigured state. Creating managed inboxes can provision services, incur charges, or start warm-up activity, so it is not a read-only exercise.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"review-and-edit\">\u003Ch2 id=\"review-and-edit\">Review and edit\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Email → Mailboxes\u003C\u002Fstrong>. Use \u003Cstrong>Filter by state\u003C\u002Fstrong> and \u003Cstrong>Filter by domain\u003C\u002Fstrong> before deciding an inbox is missing.\u003C\u002Fli>\n\u003Cli>Inspect \u003Cstrong>Add Mailboxes\u003C\u002Fstrong> only when planning an authorized setup. Review \u003Cstrong>Sending Domain\u003C\u002Fstrong>, address generation, \u003Cstrong>These get created\u003C\u002Fstrong>, \u003Cstrong>Sending Pace\u003C\u002Fstrong>, \u003Cstrong>How They Get Created\u003C\u002Fstrong>, and \u003Cstrong>Where Replies Go\u003C\u002Fstrong> before submitting.\u003C\u002Fli>\n\u003Cli>Pay particular attention to \u003Cstrong>Start warming up right away\u003C\u002Fstrong> and provider\u002Fpayment choices. Do not enable warm-up in a no-sending review. Verify that any purchase's final summary matches the terms approved by your workspace billing owner.\u003C\u002Fli>\n\u003Cli>For an existing mailbox, open its details. Review \u003Cstrong>Sender name\u003C\u002Fstrong>, daily\u002Fhourly limits, provider, \u003Cstrong>Reply routing\u003C\u002Fstrong>, \u003Cstrong>DNS records\u003C\u002Fstrong>, and \u003Cstrong>Use in campaigns\u003C\u002Fstrong>. Managed reply routing verifies itself and cannot simply be marked ready by hand.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>Save Changes\u003C\u002Fstrong> for detail edits. Domain caps have their own \u003Cstrong>Save\u003C\u002Fstrong> action; bulk \u003Cstrong>Turn on\u003C\u002Fstrong>, \u003Cstrong>Turn off\u003C\u002Fstrong>, and \u003Cstrong>Mark DNS verified\u003C\u002Fstrong> are separate mutations, not filters.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result-and-recover\">\u003Ch2 id=\"check-the-result-and-recover\">Check the result and recover\u003C\u002Fh2>\u003Cp>Reopen the mailbox and review \u003Cstrong>Before it can send\u003C\u002Fstrong> and \u003Cstrong>Delivery Checks\u003C\u002Fstrong>. Warm-up can impose a lower ceiling than the configured limits. Saved status is not proof of delivery or replies.\u003C\u002Fp>\u003Cp>If readiness is incomplete, resolve the actual DNS, provider, or reply-routing issue. Do not mark DNS verified merely to remove a warning. After an uncertain provisioning result, inspect the existing mailbox list and provider state before requesting duplicate inboxes.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion\" data-section=\"related-guides\">\u003Csummary>\u003Ch2 id=\"related-guides\">Related guides\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">More guides\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>\u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fplaybooks\">Playbooks\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62,65],{"id":53,"text":54,"depth":55},"before-you-start","Before you start",2,{"id":57,"text":58,"depth":55},"review-and-edit","Review and edit",{"id":60,"text":61,"depth":55},"check-the-result-and-recover","Check the result and recover",{"id":63,"text":64,"depth":55},"related-guides","Related guides",{"id":66,"text":67,"depth":55},"screenshots","Screenshots",{"settings-email-domain-mailboxes-desktop":69},{"id":70,"src":71,"alt":72,"caption":73,"width":74,"height":75},"settings-email-domain-mailboxes-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-email-domain-mailboxes-desktop.jpg","Mailboxes page in Email settings, with three steps to set up sending inboxes and an Add Mailboxes button.","The Mailboxes page, which walks you through setting up sending inboxes. Select Add Mailboxes to create inboxes on your domain.",1920,873,[77,83],{"slug":78,"title":79,"href":80,"icon":37,"description":81,"level":40,"productLocation":82},"communication","Review communication and prepare outreach","\u002Fguides\u002Fcommunication","Communication groups the records your team works with and the conversations that result. Start with review, then choose a specific authorized action. Sending…","Communication",{"slug":84,"title":85,"href":86,"icon":87,"description":88,"level":40,"productLocation":89},"playbooks","Review and prepare outreach playbooks","\u002Fguides\u002Fplaybooks","workflow","Playbooks are reusable outreach sequences that can contain automated steps and manual tasks. 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