[{"data":1,"prerenderedAt":452},["ShallowReactive",2],{"shell":3,"article:settings-integration-connections":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":65,"related":73,"paths":96,"videos":97,"sidebar":98},"settings-integration-connections","guide","\u002Fguides\u002Fsettings-integration-connections","plug","Apps","Apps is the catalog and management area for external connections. You need access to Integration settings and authority over the external account before…","advanced","published","browser-observed-read-only","2026-11-04","planned","Settings → Integration → Apps","Integration",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Apps is the catalog and management area for external connections. You need access to Integration settings and authority over the external account before connecting, replacing credentials, or changing routing. Provider-specific requirements vary; a catalog card is not proof that the service is available to your account.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-integration-connections-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-integration-connections-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Apps page in Integration, with category filters and app cards such as Calendly and Gmail, each with a Connect button.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-integration-connections-desktop.jpg\" alt=\"Apps page in Integration, with category filters and app cards such as Calendly and Gmail, each with a Connect button.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Apps page, where you filter by category and select Connect on the app you want to link to LeadScore.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-integration-connections-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"review-connection-state\">\u003Ch2 id=\"review-connection-state\">Review connection state\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Integration → Apps\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Use category chips to narrow the catalog.\u003C\u002Fli>\n\u003Cli>Inspect the intended provider and its saved accounts.\u003C\u002Fli>\n\u003Cli>Distinguish connected accounts from \u003Cstrong>Needs reconnecting\u003C\u002Fstrong> or \u003Cstrong>saved · not connected\u003C\u002Fstrong>. A stored account can exist without a usable credential in the current environment.\u003C\u002Fli>\n\u003C\u002Fol>\u003Cp>Open the provider's management area to review its current configuration. Avoid treating every provider's controls as interchangeable: CRM, calendar, WhatsApp, and import integrations have different effects.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"understand-provider-specific-writes\">\u003Ch2 id=\"understand-provider-specific-writes\">Understand provider-specific writes\u003C\u002Fh2>\u003Cp>WhatsApp \u003Cstrong>Create account\u003C\u002Fstrong> and \u003Cstrong>Save changes to this account\u003C\u002Fstrong> save its details without connecting or disconnecting the phone. Starting the linking flow saves those details and then presents pairing instructions. \u003Cstrong>Save messaging defaults\u003C\u002Fstrong> changes prefills; it does not link the phone. Pairing codes and account credentials must remain private.\u003C\u002Fp>\u003Cp>Lead-form routing can configure destination lists, stages, statuses, and tags. \u003Cstrong>Import existing\u003C\u002Fstrong> checks historical submissions and retries failed form syncs, so it is an import operation rather than a read-only refresh.\u003C\u002Fp>\u003Cp>BatchDialer configuration includes campaign filters and assignment settings. Changing them can alter which records are synchronized or assigned. Do not start synchronization solely to test the page.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"verify-and-recover\">\u003Ch2 id=\"verify-and-recover\">Verify and recover\u003C\u002Fh2>\u003Cp>After an authorized change, reload the specific provider account and inspect its actual status. A saved configuration is not proof of historical recovery, calendar booking, message delivery, or synchronized customer acceptance.\u003C\u002Fp>\u003Cp>Read service errors and reconnect guidance before replacing credentials or repeating imports. Record only the provider name, affected setting, and sanitized error when requesting help.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fsettings-domain-management-dns-accounts\">DNS Connections\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings-voice-assistant-call-routing\">AI Calls\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsupport\">Support\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59,62],{"id":53,"text":54,"depth":55},"review-connection-state","Review connection state",2,{"id":57,"text":58,"depth":55},"understand-provider-specific-writes","Understand provider-specific writes",{"id":60,"text":61,"depth":55},"verify-and-recover","Verify and recover",{"id":63,"text":64,"depth":55},"screenshots","Screenshots",{"settings-integration-connections-desktop":66},{"id":67,"src":68,"alt":69,"caption":70,"width":71,"height":72},"settings-integration-connections-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-integration-connections-desktop.jpg","Apps page in Integration, with category filters and app cards such as Calendly and Gmail, each with a Connect button.","The Apps page, where you filter by category and select Connect on the app you want to link to LeadScore.",1920,873,[74,81,88],{"slug":75,"title":76,"href":77,"icon":78,"description":79,"level":40,"productLocation":80},"settings-domain-management-dns-accounts","DNS Connections","\u002Fguides\u002Fsettings-domain-management-dns-accounts","globe","DNS Connections manages the accounts LeadScore can use for DNS setup. You need access to Domains settings and authorization over the external DNS account. Keep…","Settings → Domains → DNS Connections",{"slug":82,"title":83,"href":84,"icon":85,"description":86,"level":40,"productLocation":87},"settings-voice-assistant-call-routing","AI Calls","\u002Fguides\u002Fsettings-voice-assistant-call-routing","phone-call","AI Calls controls who answers phone calls, the live instructions for certain AI calls, voice settings, and booking or transfer abilities. You need authorized…","Settings → AI Assistant → AI Calls",{"slug":89,"title":90,"href":91,"icon":92,"description":93,"level":94,"productLocation":95},"support","Review support requests and report useful context","\u002Fguides\u002Fsupport","compass","Support requests lets you follow issues associated with your workspace. 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