[{"data":1,"prerenderedAt":468},["ShallowReactive",2],{"shell":3,"article:settings-email-sending":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":71,"related":86,"paths":98,"videos":104,"sidebar":105},"settings-email-sending","guide","\u002Fguides\u002Fsettings-email-sending","mail","Email Sending settings","Configure the account's delivery provider, default sender, copied recipients, and one-off open tracking. These settings affect future messages across the…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Email → Sending","Email",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Configure the account's delivery provider, default sender, copied recipients, and one-off open tracking. These settings affect future messages across the account and should be reviewed together.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"email-sending-tracking-controls-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"email-sending-tracking-controls-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Email Sending settings with Automatic CC & BCC and Open Tracking sections, both marked Off, and a Save Changes button\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Femail-sending-tracking-controls-desktop.jpg\" alt=\"Email Sending settings with Automatic CC & BCC and Open Tracking sections, both marked Off, and a Save Changes button\" width=\"1742\" height=\"255\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Automatic CC & BCC and Open Tracking settings, both set to Off, with the Save Changes button. \u003Ca href=\"#screenshots\" class=\"more\">See all 2 screenshots\u003C\u002Fa>\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"email-sending-tracking-controls-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"box box-prereq\" data-section=\"before-you-start\">\u003Cp class=\"box-label\" aria-hidden=\"true\">\u003Cspan class=\"box-icon\">\u003C\u002Fspan>\u003C\u002Fp>\u003Ch2 id=\"before-you-start\">Before you start\u003C\u002Fh2>\u003Cp>You need authorization to manage email configuration and the correct provider setup. Keep credentials out of documentation, screenshots, and support messages. The page recommends leaving the current provider unchanged unless support requests a change. A configured provider is not proof of mailbox or sender-profile readiness.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"review-and-edit\">\u003Ch2 id=\"review-and-edit\">Review and edit\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open \u003Cstrong>Settings → Email → Sending\u003C\u002Fstrong> and wait for the current configuration to load. The save button is disabled if loading has not succeeded.\u003C\u002Fli>\n\u003Cli>Inspect \u003Cstrong>Email Service Provider\u003C\u002Fstrong> and the provider-specific fields. Do not substitute another provider or enter placeholder credentials merely to complete a tutorial.\u003C\u002Fli>\n\u003Cli>Under \u003Cstrong>Default Sender\u003C\u002Fstrong>, review \u003Cstrong>From Email\u003C\u002Fstrong> and \u003Cstrong>From Name\u003C\u002Fstrong>. The displayed \u003Cstrong>Time Zone\u003C\u002Fstrong> is edited through \u003Cstrong>Edit in General\u003C\u002Fstrong>. Sender profiles may override the default reply destination.\u003C\u002Fli>\n\u003Cli>Review \u003Cstrong>Automatic CC & BCC\u003C\u002Fstrong> carefully: these addresses are copied on outbound email across the account. A user's own CC\u002FBCC list replaces the account list for that user's messages, rather than simply adding another copy.\u003C\u002Fli>\n\u003Cli>Inspect \u003Cstrong>Track opens on one-off emails\u003C\u002Fstrong>, then select \u003Cstrong>Save Changes\u003C\u002Fstrong> for an authorized configuration change. Reopen the page to check the non-secret values; do not expect saved secrets to be revealed again.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"check-the-result\">\u003Ch2 id=\"check-the-result\">Check the result\u003C\u002Fh2>\u003Cp>A successful save establishes configuration only. Before a later authorized send, inspect the final From, recipients, copied addresses, and sender-specific reply behavior. An open-tracking signal does not establish that a human read the message.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Cdetails class=\"accordion\" data-section=\"if-something-goes-wrong\">\u003Csummary>\u003Ch2 id=\"if-something-goes-wrong\">If something goes wrong\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">Troubleshooting\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>A load failure should be resolved before editing. An unexpected From or copied recipient may come from a user or sender override. A provider authentication error should be investigated against the actual integration, not by repeatedly saving unrelated fields. No provider connection, email send, or inbox delivery was tested in this documentation session.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cdetails class=\"accordion\" data-section=\"related-guides\">\u003Csummary>\u003Ch2 id=\"related-guides\">Related guides\u003C\u002Fh2>\u003Cspan class=\"acc-hint\">More guides\u003C\u002Fspan>\u003C\u002Fsummary>\u003Cdiv class=\"accordion-body\">\u003Cp>\u003Ca href=\"\u002Fguides\u002Fcommunication\">Communication\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings overview\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cfigure class=\"shot\" data-shot-figure=\"email-sending-tracking-controls-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"email-sending-tracking-controls-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Email Sending settings with Automatic CC & BCC and Open Tracking sections, both marked Off, and a Save Changes button\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Femail-sending-tracking-controls-desktop.jpg\" alt=\"Email Sending settings with Automatic CC & BCC and Open Tracking sections, both marked Off, and a Save Changes button\" width=\"1742\" height=\"255\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Automatic CC & BCC and Open Tracking settings, both set to Off, with the Save Changes button.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"email-sending-tracking-controls-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003Cfigure class=\"shot\" data-shot-figure=\"settings-email-domain-email-settings-desktop\">\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-email-domain-email-settings-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Sending page in Email settings, with the Provider section that names the service delivering your email.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-email-domain-email-settings-desktop.jpg\" alt=\"Sending page in Email settings, with the Provider section that names the service delivering your email.\" width=\"1920\" height=\"384\" loading=\"lazy\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Sending page, where you set your email provider and default From address. Most workspaces set this once.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-email-domain-email-settings-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\u003C\u002Fsection>",[52,56,59,62,65,68],{"id":53,"text":54,"depth":55},"before-you-start","Before you start",2,{"id":57,"text":58,"depth":55},"review-and-edit","Review and edit",{"id":60,"text":61,"depth":55},"check-the-result","Check the result",{"id":63,"text":64,"depth":55},"if-something-goes-wrong","If something goes wrong",{"id":66,"text":67,"depth":55},"related-guides","Related guides",{"id":69,"text":70,"depth":55},"screenshots","Screenshots",{"email-sending-tracking-controls-desktop":72,"settings-email-domain-email-settings-desktop":79},{"id":73,"src":74,"alt":75,"caption":76,"width":77,"height":78},"email-sending-tracking-controls-desktop","\u002Fmedia\u002Fscreenshots\u002Femail-sending-tracking-controls-desktop.jpg","Email Sending settings with Automatic CC & BCC and Open Tracking sections, both marked Off, and a Save Changes button","The Automatic CC & BCC and Open Tracking settings, both set to Off, with the Save Changes button.",1742,255,{"id":80,"src":81,"alt":82,"caption":83,"width":84,"height":85},"settings-email-domain-email-settings-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-email-domain-email-settings-desktop.jpg","Sending page in Email settings, with the Provider section that names the service delivering your email.","The Sending page, where you set your email provider and default From address. 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