[{"data":1,"prerenderedAt":449},["ShallowReactive",2],{"shell":3,"article:settings-business-profile-product-context":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":34,"kind":35,"href":36,"icon":37,"title":38,"description":39,"level":40,"status":41,"verification":42,"reviewedAt":43,"videoStatus":44,"productLocation":45,"settingsCategory":46,"topic":47,"html":50,"toc":51,"shots":62,"related":70,"paths":84,"videos":85,"sidebar":86},"settings-business-profile-product-context","guide","\u002Fguides\u002Fsettings-business-profile-product-context","target","Add products, offers and supporting documents","Use Business Profile → Products & Offers to maintain individual products or listings and their supporting context. You need authority to create workspace…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Settings → Business Profile → Products & Offers","Business Profile",{"slug":31,"title":48,"href":49},"Settings","\u002Ftopics\u002Fsettings","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>Use \u003Cstrong>Business Profile → Products &#x26; Offers\u003C\u002Fstrong> to maintain individual products or listings and their supporting context. You need authority to create workspace content and permission to use any uploaded or linked document. This library is separate from the general Company &#x26; Product narrative.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"settings-business-profile-product-context-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"settings-business-profile-product-context-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Products &#x26; Offers page in Business Profile, with the Add Product or Listing form and an empty Library.\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fsettings-business-profile-product-context-desktop.jpg\" alt=\"Products &#x26; Offers page in Business Profile, with the Add Product or Listing form and an empty Library.\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Products &#x26; Offers page, where you add a product or listing. The Library shows no products yet.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"settings-business-profile-product-context-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"add-and-review-an-item\">\u003Ch2 id=\"add-and-review-an-item\">Add and review an item\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>In \u003Cstrong>Add Product or Listing\u003C\u002Fstrong>, choose \u003Cstrong>Type\u003C\u002Fstrong> and complete \u003Cstrong>Label\u003C\u002Fstrong>, \u003Cstrong>Name\u003C\u002Fstrong>, \u003Cstrong>Price or Range\u003C\u002Fstrong>, \u003Cstrong>Location\u003C\u002Fstrong>, \u003Cstrong>Source URL\u003C\u002Fstrong>, and \u003Cstrong>Context Notes\u003C\u002Fstrong> as applicable. A name and a resolved workspace are required for the save request.\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>Save Product\u003C\u002Fstrong>. On a successful creation, the source selects the new product, clears the entry form and loads its documents. \u003Cstrong>Clear\u003C\u002Fstrong> only resets the new-product form; it does not delete library records.\u003C\u002Fli>\n\u003Cli>Select the item under \u003Cstrong>Library\u003C\u002Fstrong> before attaching evidence. Check the selected product title in \u003Cstrong>Documents\u003C\u002Fstrong> so a file does not become context for the wrong offer.\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>Document Type\u003C\u002Fstrong>, add \u003Cstrong>Label\u003C\u002Fstrong> and \u003Cstrong>Notes\u003C\u002Fstrong>, select files, then use \u003Cstrong>Upload\u003C\u002Fstrong>. Alternatively, \u003Cstrong>Link Existing\u003C\u002Fstrong> opens the library-document picker. These are separate actions from Save Product.\u003C\u002Fli>\n\u003Cli>Review each attachment’s type, size and updated information. \u003Cstrong>Unlink\u003C\u002Fstrong> asks for confirmation and removes the association; distinguish unlinking from deleting the underlying library document.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>External API\u003C\u002Fstrong> opens an import form with Provider, API URL, Listing Name and Payload JSON. Treat \u003Cstrong>Import\u003C\u002Fstrong> as a separate integration operation, not a required manual-entry step.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>Reopen the library item and check its saved fields and attachments. A cleared form alone is not a complete persistence test. Resolve upload or payload errors before retrying, and inspect the existing item first if creation was uncertain to avoid duplicates. Avoid placing credentials or private access links in source URLs or notes.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Flead-record\">Lead record\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59],{"id":53,"text":54,"depth":55},"add-and-review-an-item","Add and review an item",2,{"id":57,"text":58,"depth":55},"confirm-and-recover","Confirm and recover",{"id":60,"text":61,"depth":55},"screenshots","Screenshots",{"settings-business-profile-product-context-desktop":63},{"id":64,"src":65,"alt":66,"caption":67,"width":68,"height":69},"settings-business-profile-product-context-desktop","\u002Fmedia\u002Fscreenshots\u002Fsettings-business-profile-product-context-desktop.jpg","Products & Offers page in Business Profile, with the Add Product or Listing form and an empty Library.","The Products & Offers page, where you add a product or listing. The Library shows no products yet.",1920,873,[71,79],{"slug":72,"title":73,"href":74,"icon":75,"description":76,"level":77,"productLocation":78},"lead-record","Work with a lead record","\u002Fguides\u002Flead-record","users","The lead drawer brings a record's details and history into the page where you are already working. Leads, Pipeline, and Calendar can open this shared panel. A…","beginner","Leads → open a lead",{"slug":31,"title":80,"href":81,"icon":31,"description":82,"level":40,"productLocation":83},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. Access and enabled capabilities can affect…","Profile menu → Settings",[],[],{"title":48,"href":49,"groups":87},[88,112,144,164,172,196,232,252,280,308,328,352,359,383,391,402,422],{"title":89,"icon":90,"items":91},"General","building-2",[92,96,100,104,108],{"label":93,"href":94,"slug":95},"Company","\u002Fguides\u002Fcompany-settings","company-settings",{"label":97,"href":98,"slug":99},"Address","\u002Fguides\u002Fsettings-general-address","settings-general-address",{"label":101,"href":102,"slug":103},"Social Profiles","\u002Fguides\u002Fsettings-general-social","settings-general-social",{"label":105,"href":106,"slug":107},"Notifications","\u002Fguides\u002Fsettings-general-notifications","settings-general-notifications",{"label":109,"href":110,"slug":111},"Delete my data","\u002Fguides\u002Fsettings-general-delete-data","settings-general-delete-data",{"title":113,"icon":114,"items":115},"Lead Scoring","gauge",[116,120,124,128,132,136,140],{"label":117,"href":118,"slug":119},"Overview","\u002Fguides\u002Fsettings-lead-scoring-overview","settings-lead-scoring-overview",{"label":121,"href":122,"slug":123},"Setup","\u002Fguides\u002Fsettings-lead-scoring-foundation","settings-lead-scoring-foundation",{"label":125,"href":126,"slug":127},"Scoring Rules","\u002Fguides\u002Fsettings-lead-scoring-scoring-engine","settings-lead-scoring-scoring-engine",{"label":129,"href":130,"slug":131},"Research & Signals","\u002Fguides\u002Fsettings-lead-scoring-signals-research","settings-lead-scoring-signals-research",{"label":133,"href":134,"slug":135},"Grades & Actions","\u002Fguides\u002Fsettings-lead-scoring-verdict-actions","settings-lead-scoring-verdict-actions",{"label":137,"href":138,"slug":139},"Compliance","\u002Fguides\u002Fsettings-lead-scoring-trust-compliance","settings-lead-scoring-trust-compliance",{"label":141,"href":142,"slug":143},"Rescoring","\u002Fguides\u002Fsettings-lead-scoring-operations","settings-lead-scoring-operations",{"title":46,"icon":37,"items":145},[146,150,154,158,160],{"label":147,"href":148,"slug":149},"Company & Product","\u002Fguides\u002Fsettings-business-profile-company-product","settings-business-profile-company-product",{"label":151,"href":152,"slug":153},"Ideal Customer Profile","\u002Fguides\u002Fsettings-business-profile-ideal-customer-profile","settings-business-profile-ideal-customer-profile",{"label":155,"href":156,"slug":157},"Disqualified Traits","\u002Fguides\u002Fsettings-business-profile-disqualified-traits","settings-business-profile-disqualified-traits",{"label":159,"href":36,"slug":34},"Products & Offers",{"label":161,"href":162,"slug":163},"Target Accounts","\u002Fguides\u002Fsettings-business-profile-target-accounts","settings-business-profile-target-accounts",{"title":165,"icon":166,"items":167},"Bookings","calendar-clock",[168],{"label":169,"href":170,"slug":171},"Booking setup","\u002Fguides\u002Fsettings-bookings","settings-bookings",{"title":173,"icon":174,"items":175},"Pipeline","square-kanban",[176,180,184,188,192],{"label":177,"href":178,"slug":179},"Stages","\u002Fguides\u002Fsettings-pipeline-display-names","settings-pipeline-display-names",{"label":181,"href":182,"slug":183},"Board Columns","\u002Fguides\u002Fsettings-pipeline-board-columns","settings-pipeline-board-columns",{"label":185,"href":186,"slug":187},"List Display","\u002Fguides\u002Fsettings-pipeline-list-defaults","settings-pipeline-list-defaults",{"label":189,"href":190,"slug":191},"Tags","\u002Fguides\u002Fsettings-pipeline-tags","settings-pipeline-tags",{"label":193,"href":194,"slug":195},"Lead Value","\u002Fguides\u002Fsettings-pipeline-deal-values","settings-pipeline-deal-values",{"title":197,"icon":198,"items":199},"Templates","layout-template",[200,204,208,212,216,220,224,228],{"label":201,"href":202,"slug":203},"Email Templates","\u002Fguides\u002Fsettings-email-templates","settings-email-templates",{"label":205,"href":206,"slug":207},"SMS Templates","\u002Fguides\u002Fsettings-sms-templates","settings-sms-templates",{"label":209,"href":210,"slug":211},"WhatsApp Templates","\u002Fguides\u002Fsettings-whatsapp-templates","settings-whatsapp-templates",{"label":213,"href":214,"slug":215},"LinkedIn Templates","\u002Fguides\u002Fsettings-linkedin-templates","settings-linkedin-templates",{"label":217,"href":218,"slug":219},"Social Media Templates","\u002Fguides\u002Fsettings-social-templates","settings-social-templates",{"label":221,"href":222,"slug":223},"Call Scripts","\u002Fguides\u002Fsettings-call-scripts","settings-call-scripts",{"label":225,"href":226,"slug":227},"Signature","\u002Fguides\u002Fsettings-signature","settings-signature",{"label":229,"href":230,"slug":231},"Placeholders","\u002Fguides\u002Fsettings-placeholders","settings-placeholders",{"title":233,"icon":234,"items":235},"Marketing","megaphone",[236,240,244,248],{"label":237,"href":238,"slug":239},"Landing Pages","\u002Fguides\u002Fsettings-landing-pages","settings-landing-pages",{"label":241,"href":242,"slug":243},"Goals","\u002Fguides\u002Fsettings-campaign-goals","settings-campaign-goals",{"label":245,"href":246,"slug":247},"Experiments","\u002Fguides\u002Fsettings-campaign-experiments","settings-campaign-experiments",{"label":249,"href":250,"slug":251},"Attribution","\u002Fguides\u002Fsettings-attribution","settings-attribution",{"title":253,"icon":254,"items":255},"Phone","phone-call",[256,260,264,268,272,276],{"label":257,"href":258,"slug":259},"My Numbers","\u002Fguides\u002Fsettings-my-numbers","settings-my-numbers",{"label":261,"href":262,"slug":263},"Dialer","\u002Fguides\u002Fsettings-dialer","settings-dialer",{"label":265,"href":266,"slug":267},"After Hours","\u002Fguides\u002Fsettings-after-hours","settings-after-hours",{"label":269,"href":270,"slug":271},"Calling Rotation","\u002Fguides\u002Fsettings-calling-rotation","settings-calling-rotation",{"label":273,"href":274,"slug":275},"Calling Countries","\u002Fguides\u002Fsettings-calling-countries","settings-calling-countries",{"label":277,"href":278,"slug":279},"Registration","\u002Fguides\u002Fsettings-phone-registration","settings-phone-registration",{"title":281,"icon":282,"items":283},"Email","mail",[284,288,292,296,300,304],{"label":285,"href":286,"slug":287},"Sending","\u002Fguides\u002Fsettings-email-sending","settings-email-sending",{"label":289,"href":290,"slug":291},"Mailboxes","\u002Fguides\u002Fsettings-mailboxes","settings-mailboxes",{"label":293,"href":294,"slug":295},"Sender Profiles","\u002Fguides\u002Fsettings-sender-profiles","settings-sender-profiles",{"label":297,"href":298,"slug":299},"Inbound Mail","\u002Fguides\u002Fsettings-inbound-mail","settings-inbound-mail",{"label":301,"href":302,"slug":303},"Deliverability","\u002Fguides\u002Fsettings-deliverability","settings-deliverability",{"label":305,"href":306,"slug":307},"Email Providers","\u002Fguides\u002Fsettings-email-providers","settings-email-providers",{"title":309,"icon":310,"items":311},"Domains","globe",[312,316,320,324],{"label":313,"href":314,"slug":315},"My Domains","\u002Fguides\u002Fsettings-domain-management-my-domains","settings-domain-management-my-domains",{"label":317,"href":318,"slug":319},"Buy Domains","\u002Fguides\u002Fsettings-domain-management-lookup","settings-domain-management-lookup",{"label":321,"href":322,"slug":323},"DNS Connections","\u002Fguides\u002Fsettings-domain-management-dns-accounts","settings-domain-management-dns-accounts",{"label":325,"href":326,"slug":327},"Registrar Accounts","\u002Fguides\u002Fsettings-domain-management-accounts","settings-domain-management-accounts",{"title":329,"icon":330,"items":331},"AI Assistant","sparkles",[332,336,340,344,348],{"label":333,"href":334,"slug":335},"Voice & delivery","\u002Fguides\u002Fsettings-voice-assistant-personality","settings-voice-assistant-personality",{"label":337,"href":338,"slug":339},"Task Autonomy","\u002Fguides\u002Fsettings-voice-assistant-task-execution","settings-voice-assistant-task-execution",{"label":341,"href":342,"slug":343},"AI Calls","\u002Fguides\u002Fsettings-voice-assistant-call-routing","settings-voice-assistant-call-routing",{"label":345,"href":346,"slug":347},"Voice Scripts","\u002Fguides\u002Fsettings-voice-assistant-scripts","settings-voice-assistant-scripts",{"label":349,"href":350,"slug":351},"LinkedIn Writing","\u002Fguides\u002Fsettings-voice-assistant-linkedin-sidebar","settings-voice-assistant-linkedin-sidebar",{"title":353,"icon":354,"items":355},"Documents","file-text",[356],{"label":353,"href":357,"slug":358},"\u002Fguides\u002Fsettings-documents-library","settings-documents-library",{"title":360,"icon":361,"items":362},"Integration","plug",[363,367,371,375,379],{"label":364,"href":365,"slug":366},"Apps","\u002Fguides\u002Fsettings-integration-connections","settings-integration-connections",{"label":368,"href":369,"slug":370},"Webhooks","\u002Fguides\u002Fsettings-integration-webhooks","settings-integration-webhooks",{"label":372,"href":373,"slug":374},"Ad Conversions","\u002Fguides\u002Fsettings-integration-conversion-feedback","settings-integration-conversion-feedback",{"label":376,"href":377,"slug":378},"Custom Actions","\u002Fguides\u002Fsettings-integration-custom-actions","settings-integration-custom-actions",{"label":380,"href":381,"slug":382},"Automation Health","\u002Fguides\u002Fsettings-integration-automation-health","settings-integration-automation-health",{"title":384,"icon":385,"items":386},"Agent Computers","monitor",[387],{"label":388,"href":389,"slug":390},"Manage Computers","\u002Fguides\u002Fsettings-agent-computers-manage","settings-agent-computers-manage",{"title":392,"icon":393,"items":394},"Users","user-cog",[395,398],{"label":392,"href":396,"slug":397},"\u002Fguides\u002Fsettings-user-management-list","settings-user-management-list",{"label":399,"href":400,"slug":401},"Permissions","\u002Fguides\u002Fsettings-user-management-permissions","settings-user-management-permissions",{"title":403,"icon":404,"items":405},"Billing","credit-card",[406,410,414,418],{"label":407,"href":408,"slug":409},"Plan","\u002Fguides\u002Fsettings-billing-subscription-plans","settings-billing-subscription-plans",{"label":411,"href":412,"slug":413},"Add-ons","\u002Fguides\u002Fsettings-billing-add-ons","settings-billing-add-ons",{"label":415,"href":416,"slug":417},"Payment","\u002Fguides\u002Fsettings-billing-payment","settings-billing-payment",{"label":419,"href":420,"slug":421},"Invoices","\u002Fguides\u002Fsettings-billing-billing-history","settings-billing-billing-history",{"title":423,"items":424},"More settings pages",[425,429,433,437,441,445],{"label":426,"href":427,"slug":428},"Usage & Quotas","\u002Fguides\u002Fusage","usage",{"label":430,"href":431,"slug":432},"Calling credits","\u002Fguides\u002Fcalling-credits","calling-credits",{"label":434,"href":435,"slug":436},"My Email Voice","\u002Fguides\u002Femail-voice","email-voice",{"label":438,"href":439,"slug":440},"Voice Studio","\u002Fguides\u002Fvoice-studio","voice-studio",{"label":442,"href":443,"slug":444},"Call Recommendations","\u002Fguides\u002Fcall-recommendations","call-recommendations",{"label":446,"href":447,"slug":448},"Caller View","\u002Fguides\u002Fcaller-view","caller-view",1793910213938]