[{"data":1,"prerenderedAt":129},["ShallowReactive",2],{"shell":3,"article:notifications":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"productLocation":46,"topic":47,"html":50,"toc":51,"shots":62,"related":70,"topicNext":109,"paths":110,"videos":111,"sidebar":112},"reference-notifications","notifications","guide","\u002Fguides\u002Fnotifications","compass","Work through your notification workspace","Notifications brings updates and linked records into one workspace. Use your own signed-in account and verify the workspace before acting on a notification…","beginner","published","browser-observed-read-only","2026-11-04","planned","Notifications (bell icon) → View all notifications",{"slug":22,"title":48,"href":49},"Getting started","\u002Ftopics\u002Fgetting-started","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>\u003Cstrong>Notifications\u003C\u002Fstrong> brings updates and linked records into one workspace. Use your own signed-in account and verify the workspace before acting on a notification. Reading the notification is separate from completing the underlying task or proving a message was delivered.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"notifications-workspace-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"notifications-workspace-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Notifications header with Refresh, Mark all read, Archive and Settings, filter chips like Unread and Urgent, and sorting\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fnotifications-workspace-desktop.jpg\" alt=\"Notifications header with Refresh, Mark all read, Archive and Settings, filter chips like Unread and Urgent, and sorting\" width=\"1920\" height=\"285\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The top of the Notifications page, where you filter by Unread, Urgent, Overdue, Today or Handled and mark items read.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"notifications-workspace-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"review-and-organize-updates\">\u003Ch2 id=\"review-and-organize-updates\">Review and organize updates\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Open Notifications from the header and wait for the feed to load. Review the unread count and select an appropriate saved view or type folder.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>Search notifications\u003C\u002Fstrong> to narrow the list. Grouping options include time, type, urgency and read state; sorting includes newest, oldest and most urgent first.\u003C\u002Fli>\n\u003Cli>Open an item’s detail to understand the linked record and why it needs attention. Inspect the task or related context before changing its state.\u003C\u002Fli>\n\u003Cli>Use read-state controls to acknowledge updates. \u003Cstrong>Mark all read\u003C\u002Fstrong> affects the current notification collection’s read state; it does not finish every task or resolve every underlying failure.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>Archive\u003C\u002Fstrong> to inspect deleted notifications and restore anything still needed. \u003Cstrong>Back to inbox\u003C\u002Fstrong> returns to active updates. Review the selected item before deleting or restoring it.\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>Settings\u003C\u002Fstrong> to manage alert timing and channels. That link reaches the current General notification preferences through the supported settings route.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>After an authorized read-state, delete or restore action, refresh and verify the item is in the expected place. A notification disappearing from a filter is not proof that the underlying job succeeded. If a linked record cannot load, keep the notification context and ask support rather than repeatedly opening or modifying an unrelated record. Avoid treating saved-view counts observed during loading as final totals.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Ftasks\">Tasks\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Flead-record\">Lead record\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings-general-notifications\">Notification settings\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59],{"id":53,"text":54,"depth":55},"review-and-organize-updates","Review and organize updates",2,{"id":57,"text":58,"depth":55},"confirm-and-recover","Confirm and recover",{"id":60,"text":61,"depth":55},"screenshots","Screenshots",{"notifications-workspace-desktop":63},{"id":64,"src":65,"alt":66,"caption":67,"width":68,"height":69},"notifications-workspace-desktop","\u002Fmedia\u002Fscreenshots\u002Fnotifications-workspace-desktop.jpg","Notifications header with Refresh, Mark all read, Archive and Settings, filter chips like Unread and Urgent, and sorting","The top of the Notifications page, where you filter by Unread, Urgent, Overdue, Today or Handled and mark items read.",1920,285,[71,78,85,92,98,104],{"slug":72,"title":73,"href":74,"icon":75,"description":76,"level":41,"productLocation":77},"tasks","Manage follow-up tasks","\u002Fguides\u002Ftasks","calendar-check","Tasks gives the team a shared place to review assignments, due dates, and progress. You need access to the task area and the relevant workspace records. Task…","Task",{"slug":79,"title":80,"href":81,"icon":82,"description":83,"level":41,"productLocation":84},"lead-record","Work with a lead record","\u002Fguides\u002Flead-record","users","The lead drawer brings a record's details and history into the page where you are already working. Leads, Pipeline, and Calendar can open this shared panel. A…","Leads → open a lead",{"slug":86,"title":87,"href":88,"icon":89,"description":90,"level":41,"productLocation":91},"settings-general-notifications","Choose notification channels and delivery times","\u002Fguides\u002Fsettings-general-notifications","building-2","Use General → Notifications to control when your signed-in account receives updates. Start with your timezone: every delivery time on this page is interpreted…","Settings → General → Notifications",{"slug":93,"title":94,"href":95,"icon":38,"description":96,"level":41,"productLocation":97},"support","Review support requests and report useful context","\u002Fguides\u002Fsupport","Support requests lets you follow issues associated with your workspace. LeadScore opens a separate support application inside the page after resolving your…","Support Tickets (wrench icon)",{"slug":99,"title":100,"href":101,"icon":38,"description":102,"level":103},"go-live-checklist","Review a customer Go-Live checklist","\u002Fguides\u002Fgo-live-checklist","The 14-day SnapSuite Go-Live page coordinates an owned checklist for a verified paid customer. It is a specialized customer-onboarding surface, not the…","advanced",{"slug":105,"title":106,"href":107,"icon":38,"description":108,"level":41},"agreement-signing","Review a private agreement before signing","\u002Fguides\u002Fagreement-signing","The private agreement page lets an intended recipient read one exact agreement and record a typed signature with consent. It is reached through a private link…",{"slug":93,"title":94,"href":95},[],[],{"title":48,"href":49,"groups":113},[114],{"title":115,"items":116},null,[117,121,125,126,127,128],{"label":118,"href":119,"slug":120},"Find your way around LeadScore","\u002Fguides\u002Fnavigate-leadscore","navigate-leadscore",{"label":122,"href":123,"slug":124},"Find lessons in the Learning Center","\u002Fguides\u002Flearning-center","learning-center",{"label":39,"href":37,"slug":35},{"label":94,"href":95,"slug":93},{"label":100,"href":101,"slug":99},{"label":106,"href":107,"slug":105},1793910213864]