[{"data":1,"prerenderedAt":125},["ShallowReactive",2],{"shell":3,"article:keyword-scoring":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"productLocation":46,"topic":47,"html":50,"toc":51,"shots":62,"related":70,"topicNext":111,"paths":112,"videos":113,"sidebar":114},"reference-keyword-scoring","keyword-scoring","guide","\u002Fguides\u002Fkeyword-scoring","workflow","Adjust keyword scoring settings","Keyword Scoring exposes the global rules and the additions available to your workspace. Use it to understand how keyword matches are configured, select an…","advanced","published","browser-observed-read-only","2026-11-04","planned","Settings → Lead Scoring → Scoring Rules → Keyword Scoring",{"slug":28,"title":48,"href":49},"Playbooks and research","\u002Ftopics\u002Foutreach","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>\u003Cstrong>Keyword Scoring\u003C\u002Fstrong> exposes the global rules and the additions available to your workspace. Use it to understand how keyword matches are configured, select an industry preset, and maintain account-specific additions. Global rules shown as locked are reference information.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"scoring-system-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"scoring-system-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Lead Scoring Rules tab on Keyword Scoring, with locked Global Scoring Defaults and a grid of point values\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fscoring-system-desktop.jpg\" alt=\"Lead Scoring Rules tab on Keyword Scoring, with locked Global Scoring Defaults and a grid of point values\" width=\"1800\" height=\"897\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>Keyword Scoring on the Scoring Rules tab, showing the default points each scoring rule adds or removes.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"scoring-system-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"review-and-save-a-configuration\">\u003Ch2 id=\"review-and-save-a-configuration\">Review and save a configuration\u003C\u002Fh2>\u003Cp>Sign in to the correct workspace with permission to maintain scoring settings. Decide the intended vocabulary and thresholds before changing shared configuration. This page is a specialized settings leaf; the main Lead Scoring pages remain the starting point for policy review.\u003C\u002Fp>\u003Col class=\"steps\">\n\u003Cli>Wait for the global configuration, industry presets and tenant configuration to load. A service error means the displayed defaults are not confirmed saved values.\u003C\u002Fli>\n\u003Cli>Review the global scoring rules, then choose the intended \u003Cstrong>Industry Preset\u003C\u002Fstrong> where appropriate.\u003C\u002Fli>\n\u003Cli>Enter additional website, business-name, industry and job-title keywords in the appropriate fields. Positive and negative keyword fields have different effects. The save handler splits comma-separated entries, trims them and lowercases them.\u003C\u002Fli>\n\u003Cli>Review the generic email prefixes and threshold overrides. Empty threshold overrides are saved as no override; the current handler also treats zero as no override.\u003C\u002Fli>\n\u003Cli>Choose \u003Cstrong>Save Changes\u003C\u002Fstrong> and wait for the success notification. Reopen the page to confirm the stored configuration.\u003C\u002Fli>\n\u003Cli>Treat \u003Cstrong>Rescore All Leads\u003C\u002Fstrong> and \u003Cstrong>Clear Scoring Cache\u003C\u002Fstrong> as separate operational actions. Saving configuration does not itself invoke either button’s operation.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>If the save fails or its result is uncertain, reload the saved settings before retrying. A completed configuration save is not evidence that existing lead scores have changed. Bulk rescoring can affect many records, and clearing cache changes subsequent scoring work; coordinate those actions separately with the workspace owner.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fresearch\">Research\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Flead-record\">Lead record\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59],{"id":53,"text":54,"depth":55},"review-and-save-a-configuration","Review and save a configuration",2,{"id":57,"text":58,"depth":55},"confirm-and-recover","Confirm and recover",{"id":60,"text":61,"depth":55},"screenshots","Screenshots",{"scoring-system-desktop":63},{"id":64,"src":65,"alt":66,"caption":67,"width":68,"height":69},"scoring-system-desktop","\u002Fmedia\u002Fscreenshots\u002Fscoring-system-desktop.jpg","Lead Scoring Rules tab on Keyword Scoring, with locked Global Scoring Defaults and a grid of point values","Keyword Scoring on the Scoring Rules tab, showing the default points each scoring rule adds or removes.",1800,897,[71,78,86,92,98,104],{"slug":72,"title":73,"href":74,"icon":38,"description":75,"level":76,"productLocation":77},"research","Review research and discover companies","\u002Fguides\u002Fresearch","The Research Hub separates finding companies, reading their research, and managing agent computers. Start by reviewing existing information before requesting…","intermediate","Research",{"slug":79,"title":80,"href":81,"icon":82,"description":83,"level":84,"productLocation":85},"lead-record","Work with a lead record","\u002Fguides\u002Flead-record","users","The lead drawer brings a record's details and history into the page where you are already working. Leads, Pipeline, and Calendar can open this shared panel. A…","beginner","Leads → open a lead",{"slug":87,"title":88,"href":89,"icon":38,"description":90,"level":41,"productLocation":91},"signal-density","Review signal-density configuration limits","\u002Fguides\u002Fsignal-density","Signal Density contains account-level configuration for signal sources, categories and individual signal rules. Its visible Scaffold mode notice is essential…","Settings → Lead Scoring → Research & Signals → Signal Density Scoring",{"slug":93,"title":94,"href":95,"icon":38,"description":96,"level":41,"productLocation":97},"target-industries","Maintain target industries","\u002Fguides\u002Ftarget-industries","Use Target Industries to maintain the industry choices your team sells to. The page describes these choices as available when editing a lead’s industry and as…","Settings → Lead Scoring → Setup → Target Industries",{"slug":99,"title":100,"href":101,"icon":38,"description":102,"level":76,"productLocation":103},"playbooks","Review and prepare outreach playbooks","\u002Fguides\u002Fplaybooks","Playbooks are reusable outreach sequences that can contain automated steps and manual tasks. Reviewing a playbook is different from publishing it or enrolling…","Playbooks",{"slug":105,"title":106,"href":107,"icon":108,"description":109,"level":41,"productLocation":110},"campaign-pack","Review and install a campaign draft pack","\u002Fguides\u002Fcampaign-pack","megaphone","The Campaign pack installer prepares tenant-owned templates and one unpublished playbook. Although the route contains “commercial-hvac,” the page can select…","Playbooks → Install Industry Pack",{"slug":87,"title":88,"href":89},[],[],{"title":48,"href":49,"groups":115},[116],{"title":117,"items":118},null,[119,120,121,122,123,124],{"label":100,"href":101,"slug":99},{"label":106,"href":107,"slug":105},{"label":73,"href":74,"slug":72},{"label":39,"href":37,"slug":35},{"label":88,"href":89,"slug":87},{"label":94,"href":95,"slug":93},1793910213572]