[{"data":1,"prerenderedAt":122},["ShallowReactive",2],{"shell":3,"article:go-live-checklist":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"topic":46,"html":49,"toc":50,"shots":61,"related":69,"topicNext":105,"paths":106,"videos":107,"sidebar":108},"reference-go-live-checklist","go-live-checklist","guide","\u002Fguides\u002Fgo-live-checklist","compass","Review a customer Go-Live checklist","The 14-day SnapSuite Go-Live page coordinates an owned checklist for a verified paid customer. It is a specialized customer-onboarding surface, not the…","advanced","published","browser-observed-read-only","2026-11-04","planned",{"slug":22,"title":47,"href":48},"Getting started","\u002Ftopics\u002Fgetting-started","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>The \u003Cstrong>14-day SnapSuite Go-Live\u003C\u002Fstrong> page coordinates an owned checklist for a verified paid customer. It is a specialized customer-onboarding surface, not the ordinary first-time LeadScore setup wizard. Access to the paid outcome, customer and assigned work is required.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"onboarding-go-live-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"onboarding-go-live-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Customer onboarding Go-Live page with a faded heading and one collapsed section, Start from a verified paid outcome\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Fonboarding-go-live-desktop.jpg\" alt=\"Customer onboarding Go-Live page with a faded heading and one collapsed section, Start from a verified paid outcome\" width=\"1920\" height=\"873\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>The Go-Live checklist page before a checklist is started, with the Start from a verified paid outcome section.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"onboarding-go-live-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"work-through-an-authorized-checklist\">\u003Ch2 id=\"work-through-an-authorized-checklist\">Work through an authorized checklist\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Review the selected customer checklist, template version, status and timezone. Check the completion count and milestone days without treating a percentage as customer acceptance.\u003C\u002Fli>\n\u003Cli>If creating a sprint is specifically authorized, use \u003Cstrong>Start from a verified paid outcome\u003C\u002Fstrong>. Enter the \u003Cstrong>Paid event ID\u003C\u002Fstrong>, tenant timezone and the required owner assignments, then \u003Cstrong>Create one Go-Live Sprint\u003C\u002Fstrong>. Do not invent an event or owner to make the form proceed.\u003C\u002Fli>\n\u003Cli>Inspect each item’s due date, owner, \u003Cstrong>Acceptance\u003C\u002Fstrong> evidence and any \u003Cstrong>Waiting on customer\u003C\u002Fstrong> explanation. Follow the linked task when there is one.\u003C\u002Fli>\n\u003Cli>Use \u003Cstrong>Reason or customer blocker\u003C\u002Fstrong> and \u003Cstrong>Completion summary\u003C\u002Fstrong> to explain a real transition. \u003Cstrong>Block\u003C\u002Fstrong>, \u003Cstrong>Skip\u003C\u002Fstrong>, \u003Cstrong>Complete\u003C\u002Fstrong>, and \u003Cstrong>Customer Replied\u003C\u002Fstrong> change the checklist; they are not read-only filters.\u003C\u002Fli>\n\u003Cli>For a justified ownership change, expand \u003Cstrong>Reassign owner\u003C\u002Fstrong>, choose the correct user identity and name, and confirm \u003Cstrong>Reassign\u003C\u002Fstrong>. Confirm the assignment afterward.\u003C\u002Fli>\n\u003Cli>Use the company\u002Fcontact\u002Fsource-campaign links only within authorized scope. \u003Cstrong>Open SnapSuite tenant\u003C\u002Fstrong> changes application context; verify the destination before working there.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>A checklist item marked complete should have the required acceptance evidence. No paid-customer entry is not a reason to create synthetic paid activity. If a transition is uncertain, reload the existing checklist before retrying. Keep customer identifiers and private links out of public help artifacts.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Ftasks\">Tasks\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsettings\">Settings\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fsupport\">Support\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[51,55,58],{"id":52,"text":53,"depth":54},"work-through-an-authorized-checklist","Work through an authorized checklist",2,{"id":56,"text":57,"depth":54},"confirm-and-recover","Confirm and recover",{"id":59,"text":60,"depth":54},"screenshots","Screenshots",{"onboarding-go-live-desktop":62},{"id":63,"src":64,"alt":65,"caption":66,"width":67,"height":68},"onboarding-go-live-desktop","\u002Fmedia\u002Fscreenshots\u002Fonboarding-go-live-desktop.jpg","Customer onboarding Go-Live page with a faded heading and one collapsed section, Start from a verified paid outcome","The Go-Live checklist page before a checklist is started, with the Start from a verified paid outcome section.",1920,873,[70,78,84,90,95,100],{"slug":71,"title":72,"href":73,"icon":74,"description":75,"level":76,"productLocation":77},"tasks","Manage follow-up tasks","\u002Fguides\u002Ftasks","calendar-check","Tasks gives the team a shared place to review assignments, due dates, and progress. You need access to the task area and the relevant workspace records. Task…","beginner","Task",{"slug":31,"title":79,"href":80,"icon":31,"description":81,"level":82,"productLocation":83},"Find the right workspace setting","\u002Fguides\u002Fsettings","Settings is a curated directory of configuration pages. Use its search and category links to find the area you need. Access and enabled capabilities can affect…","intermediate","Profile menu → Settings",{"slug":85,"title":86,"href":87,"icon":38,"description":88,"level":76,"productLocation":89},"support","Review support requests and report useful context","\u002Fguides\u002Fsupport","Support requests lets you follow issues associated with your workspace. LeadScore opens a separate support application inside the page after resolving your…","Support Tickets (wrench icon)",{"slug":91,"title":92,"href":93,"icon":38,"description":94,"level":76},"agreement-signing","Review a private agreement before signing","\u002Fguides\u002Fagreement-signing","The private agreement page lets an intended recipient read one exact agreement and record a typed signature with consent. It is reached through a private link…",{"slug":96,"title":97,"href":98,"icon":38,"description":99,"level":76},"navigate-leadscore","Find your way around LeadScore","\u002Fguides\u002Fnavigate-leadscore","Choose the right workspace, find a lead and return to your next useful step.",{"slug":101,"title":102,"href":103,"icon":38,"description":104,"level":76},"learning-center","Find lessons in the Learning Center","\u002Fguides\u002Flearning-center","Browse lessons by experience level and recognize unavailable videos.",{"slug":91,"title":92,"href":93},[],[],{"title":47,"href":48,"groups":109},[110],{"title":111,"items":112},null,[113,114,115,119,120,121],{"label":97,"href":98,"slug":96},{"label":102,"href":103,"slug":101},{"label":116,"href":117,"slug":118},"Work through your notification workspace","\u002Fguides\u002Fnotifications","notifications",{"label":86,"href":87,"slug":85},{"label":39,"href":37,"slug":35},{"label":92,"href":93,"slug":91},1793910213572]