[{"data":1,"prerenderedAt":136},["ShallowReactive",2],{"shell":3,"article:activity-monitor":33},{"mode":4,"siteUrl":5,"commit":6,"generatedAt":7,"counts":8,"searchIndex":13,"menu":14,"popularSearches":15,"topics":21},"publication","https:\u002F\u002Fhelp.getleadscore.ai","e0fd82cf1a","2026-11-05T20:23:28.761Z",{"guides":9,"paths":10,"drafts":11,"shots":12},131,8,0,153,"\u002F_search\u002Findex.a27024c5c2a1.json","\u002F_nav\u002Fmenu.42deedb43cb8.json",[16,17,18,19,20],"import contacts","follow up","text templates","call rotation","where are my meetings",[22,23,24,25,26,27,28,29,30,31,32],"getting-started","leads","import","follow-ups","email","calling","outreach","performance","account","settings","troubleshooting",{"id":34,"slug":35,"kind":36,"href":37,"icon":38,"title":39,"description":40,"level":41,"status":42,"verification":43,"reviewedAt":44,"videoStatus":45,"productLocation":46,"topic":47,"html":50,"toc":51,"shots":62,"related":70,"topicNext":108,"paths":109,"videos":110,"sidebar":111},"reference-activity-monitor","activity-monitor","guide","\u002Fguides\u002Factivity-monitor","chart-column","Inspect recorded activity and background jobs","Activity Monitor helps inspect background jobs and recorded changes. Open it from the header\u002Fprofile navigation with an account authorized to view workspace…","intermediate","published","browser-observed-read-only","2026-11-04","planned","Profile menu → Activity Monitor",{"slug":29,"title":48,"href":49},"Dashboard and reporting","\u002Ftopics\u002Fperformance","\u003Cdiv class=\"intro\" data-section=\"intro\">\u003Cp>\u003Cstrong>Activity Monitor\u003C\u002Fstrong> helps inspect background jobs and recorded changes. Open it from the header\u002Fprofile navigation with an account authorized to view workspace activity. It is a diagnostic workspace, not a guarantee that every external provider action or historical event is present.\u003C\u002Fp>\u003C\u002Fdiv>\n\u003Cfigure class=\"see shot\" data-shot-figure=\"activity-monitor-desktop\">\u003Cp class=\"see-label\">What you’ll see\u003C\u002Fp>\u003Cbutton type=\"button\" class=\"shot-open\" data-shot=\"activity-monitor-desktop\" data-view=\"plain\" aria-label=\"Enlarge screenshot: Activity Monitor tabs for Scoring, Communication, Data, Background Processing and Playbooks, with the profile menu open\">\u003Cimg src=\"\u002Fmedia\u002Fscreenshots\u002Factivity-monitor-desktop.jpg\" alt=\"Activity Monitor tabs for Scoring, Communication, Data, Background Processing and Playbooks, with the profile menu open\" width=\"1920\" height=\"260\" decoding=\"async\">\u003C\u002Fbutton>\u003Cfigcaption>Activity Monitor, opened from the profile menu, with a tab for each kind of activity log.\u003C\u002Ffigcaption>\u003Cdiv class=\"shot-actions\">\u003Cbutton type=\"button\" class=\"shot-action\" data-shot=\"activity-monitor-desktop\" data-view=\"plain\">Enlarge\u003C\u002Fbutton>\u003C\u002Fdiv>\u003C\u002Ffigure>\n\u003Csection class=\"section\" data-section=\"follow-a-recorded-operation\">\u003Ch2 id=\"follow-a-recorded-operation\">Follow a recorded operation\u003C\u002Fh2>\u003Col class=\"steps\">\n\u003Cli>Select the relevant tab: Scoring, Communication, Data, Background Processing or Playbooks. Each tab narrows the jobs or audit activity being shown.\u003C\u002Fli>\n\u003Cli>Use the tab’s refresh and filtering controls to find the operation associated with your issue. Match the time and context rather than assuming the newest row belongs to your latest action.\u003C\u002Fli>\n\u003Cli>Open a job to inspect its detail panel and recorded events. Open an audit entry to inspect the change it represents. Job records and audit records describe different kinds of evidence.\u003C\u002Fli>\n\u003Cli>Read the status and any error before interpreting progress. A job may have been accepted, remain running, or fail after partial work; those are not equivalent outcomes.\u003C\u002Fli>\n\u003Cli>Compare the recorded operation with the originating lead, import, communication request or playbook enrollment. Use existing record links where available rather than initiating the workflow again.\u003C\u002Fli>\n\u003Cli>When escalating, describe the operation type, approximate time and sanitized error. Detail panels may expose events, answers or raw data that must not be copied wholesale into public reports.\u003C\u002Fli>\n\u003C\u002Fol>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"confirm-and-recover\">\u003Ch2 id=\"confirm-and-recover\">Confirm and recover\u003C\u002Fh2>\u003Cp>Refresh the same operation and verify its current state. A completed background job alone does not prove inbox\u002Fdevice delivery or customer acceptance. Missing telemetry remains unknown. If a write outcome is unclear, avoid repeating the original action until you have inspected the existing record and any provider evidence. Use \u003Cstrong>Report Bug\u003C\u002Fstrong> or support for persistent errors with private content removed.\u003C\u002Fp>\u003Cp>Related: \u003Ca href=\"\u002Fguides\u002Fsupport\">Support\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fimport-leads\">Import\u003C\u002Fa>, \u003Ca href=\"\u002Fguides\u002Fplaybooks\">Playbooks\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\n\u003Csection class=\"section\" data-section=\"screenshots\">\u003Ch2 id=\"screenshots\">Screenshots\u003C\u002Fh2>\u003Cp>The screenshot for this guide is shown above, under “What you’ll see”.\u003C\u002Fp>\u003C\u002Fsection>",[52,56,59],{"id":53,"text":54,"depth":55},"follow-a-recorded-operation","Follow a recorded operation",2,{"id":57,"text":58,"depth":55},"confirm-and-recover","Confirm and recover",{"id":60,"text":61,"depth":55},"screenshots","Screenshots",{"activity-monitor-desktop":63},{"id":64,"src":65,"alt":66,"caption":67,"width":68,"height":69},"activity-monitor-desktop","\u002Fmedia\u002Fscreenshots\u002Factivity-monitor-desktop.jpg","Activity Monitor tabs for Scoring, Communication, Data, Background Processing and Playbooks, with the profile menu open","Activity Monitor, opened from the profile menu, with a tab for each kind of activity log.",1920,260,[71,79,85,92,97,102],{"slug":72,"title":73,"href":74,"icon":75,"description":76,"level":77,"productLocation":78},"support","Review support requests and report useful context","\u002Fguides\u002Fsupport","compass","Support requests lets you follow issues associated with your workspace. LeadScore opens a separate support application inside the page after resolving your…","beginner","Support Tickets (wrench icon)",{"slug":80,"title":81,"href":82,"icon":83,"description":84,"level":77},"import-leads","Import a small list of leads","\u002Fguides\u002Fimport-leads","upload","Prepare a compatible file, choose import settings and check where records appear.",{"slug":86,"title":87,"href":88,"icon":89,"description":90,"level":41,"productLocation":91},"playbooks","Review and prepare outreach playbooks","\u002Fguides\u002Fplaybooks","workflow","Playbooks are reusable outreach sequences that can contain automated steps and manual tasks. Reviewing a playbook is different from publishing it or enrolling…","Playbooks",{"slug":93,"title":94,"href":95,"icon":38,"description":96,"level":41},"profit-calculator","Explore a local profit projection","\u002Fguides\u002Fprofit-calculator","The calculator is an illustrative planning tool with locally computed funnel and profit projections. It is not an account revenue report and does not load…",{"slug":98,"title":99,"href":100,"icon":38,"description":101,"level":77},"usage","Read usage and quota status","\u002Fguides\u002Fusage","Usage & Quotas summarizes the resources consumed by the current account and the limits supplied by its billing service. Use it to understand an approaching…",{"slug":103,"title":104,"href":105,"icon":38,"description":106,"level":77,"productLocation":107},"dashboard","Read the Sales Command Center","\u002Fguides\u002Fdashboard","The Dashboard route currently opens Sales Command Center. Use it to inspect recorded performance and the activities behind a metric. It is also available as…","Dashboard",{"slug":93,"title":94,"href":95},[],[],{"title":48,"href":49,"groups":112},[113],{"title":114,"items":115},null,[116,117,121,125,129,133,134,135],{"label":104,"href":105,"slug":103},{"label":118,"href":119,"slug":120},"Navigate sales performance subviews","\u002Fguides\u002Fsales-command-subviews","sales-command-subviews",{"label":122,"href":123,"slug":124},"Read outbound sales activity","\u002Fguides\u002Fsales-activity","sales-activity",{"label":126,"href":127,"slug":128},"Create a goal period and preserve revisions","\u002Fguides\u002Fsales-goals","sales-goals",{"label":130,"href":131,"slug":132},"Compare attributed outreach results","\u002Fguides\u002Foutreach-analytics","outreach-analytics",{"label":39,"href":37,"slug":35},{"label":94,"href":95,"slug":93},{"label":99,"href":100,"slug":98},1793910213571]